Faraz Ahmed

Experience

• 

  Standard Chartered

  May 2006 - Jan 2013

  -SME loans booking, Pre & Partial Pay-off & Repayment processed within TAT & 100% accuracy.-Resolve 100% internal and external customer issues within time and ensure that customer complaint ratio is negligible.-100% Critical reports review done without any failure.-Insurance Payment processed within TAT with 100% accuracy and report to Insurance Company.-Ensure that all transactions processed meet State Bank & Group regulatory requirement and agreed service standard.-Ensure that Audit requirements are met as per Policies and Procedures.-Yearly Call Back of SME Portfolio.-Ensure Daily DOI, Accounting Treatment, Group Policies, Compliance & SBP regulations are followed.-Develop a full understanding of Loan Booking and Financial systems and use them effectively to maximize their functionality.-Provide timely and value added feedback to Credit Initiation Unit, Credit policy, Product Management, Sales & Collections.-Maintain a healthy interdepartmental working relationship with peer units. Show less -Loans Booking, Pre & Partial Pay-off & Repayment processed within TAT & 100% accuracy.-Resolve 100% internal and external customer issues within time and ensure that customer complaint ratio is negligible.-100% Critical reports review done without any failure.-Insurance Payment processed within TAT with 100% accuracy and report to Insurance Company.-Ensure that all transactions processed meet State Bank & Group regulatory requirement and agreed service standard.-Ensure that Audit requirements are met as per Policies and Procedures.-Yearly Call Back of SME Portfolio.-Ensure Daily DOI, Accounting Treatment, Group Policies, Compliance & SBP regulations are followed.-Develop a full understanding of Loan Booking and Financial systems and use them effectively to maximize their functionality.-Provide timely and value added feedback to Credit Initiation Unit, Credit policy, Product Management, Sales & Collections.-Maintain a healthy interdepartmental working relationship with peer units Show less -Processes staff loans duly authorized by competent authority in Human Resources Department as per checklists.-Liaison with Bank's legal adviser, prior to disbursement of loan, to obtain their opinion on validity, authenticity and adequacy of documentation.-Liaison with Bank's real estate evaluator, prior to disbursement of loan, to obtain their opinion on value of property.-Inspects the property and verifies the reasons/work and price quoted on top-up applications to substantiate genuineness of loan application. -Ensures that the authorities concerned are kept updated on the sources of errors and problems, including delays with completion of documentation checklist so that appropriate action can be taken.-Provides information, data and statistics promptly to assist in preparation of Management Information reports.-Monitors periodically expiry dates of insurance policies and sends reminders, well in time, to employees to have policies renewed. Show less -Run the month end process for costs and make sure all deadlines are met. Provide commentary and analysis of costs against Budget and latest forecast.-Ensure that spending is recorded accurately in the books. Invoices are coded to the correct Nominal/Cost Center and Project. This will ensure that variances generated are a true reflection of current financial position.-Provide guidance to the business of the coding structure.-Provide monthly summary analysis of headcount and related costs to senior management.-Assist the business with the annual Budget process by engaging with Budget holders to deliver Budgets within targets. Develop a process that collects the Budgets from the business along with bottom up drivers that support the budget for each nominal.-Full balance sheet reviews on a monthly basis, look to continually improve balance sheet reconciliations each month. Follow up on queries. Ensure that balance sheet accurately reflects current assets and liabilities of the relevant area of the business (i.e. accruals).-Provide support during the annual audit process by working with the auditors to answer queries and provide analysis as required in a timely manner. Show less

  • Manager SME SB & Retail OD CB Ops

    Jan 2012 - Jan 2013

  • Team Leader SME Operation

    Oct 2011 - Sept 2012

  • Operations Officer Staff Loans

    Dec 2008 - Sept 2011

  • Officer Costing & Budgeting

    May 2006 - Dec 2008
• 

  Standard Chartered

  Jan 2017 - now

  -End to end system administration Hiring till Exit via PeopleSoft (Oracle based ERP)-Resolved staff queries/issues online via AskHR-PeopleSoft (Oracle based ERP)-Provide assistance to all major HR stakeholders (Service Delivery, PRB, TA, Business)-Cascade monthly HR Reports of Key Indicators like Headcount, Acquisition, and Attrition attribution.-Support talent acquisition team in post hire system activities. -Conduct Quality Assurance checks.-Lead data assurance activities of employee data available on system.-Country SPOC for all technical issue and upgrading of HR system.-Maintaining personnel records and associated human resource Information systems.-Providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matter.-Determining, implementing, monitoring, reviewing and evaluating Human resource management strategies, policies and plans to meet business needs.-Advising and assisting other managers in applying sound developing and implementing performance management systems to plan, appraise and improve individual and team performance.-Support and advise other managers in personnel and workplace relations matters. Show less -Own the process and handle each case as a priority. -Strong individual engagement with team members.-Should meet the SLA with 100% data quality for all transactions.-Use customer feedback to continuously improve the processes.-Should give the immediate attention for escalations and queries.-Continuous Improvement in Productivity to the standards prescribed from time to time.-Priorities and schedule own work accordingly to meet workload peaks and troughs.-Should own the process and handle each case as a priority.-Use customer feedback to continuously improve the processes.-Should give the immediate attention for escalations and queries.-Processing and Decision making as per the Departmental Operating Instructions manual and within the timeliness and accuracy standards specified.-Continuous Improvement in Productivity to the standards prescribed from time to time.-Priorities and schedule own work accordingly to meet workload peaks and troughs. Show less -End to end system administration Hiring till Exit via PeopleSoft (Oracle based ERP)-Resolved staff queries/issues online via AskHR-PeopleSoft (Oracle based ERP)-Provide assistance to all major HR stakeholders (Service Delivery, PRB, TA, Business)-Cascade monthly HR Reports of Key Indicators like Headcount, Acquisition, and Attrition attribution.-Support talent acquisition team in post hire system activities. -Conduct Quality Assurance checks.-Lead data assurance activities of employee data available on system.-Country SPOC for all technical issue and upgrading of HR system.-Maintaining personnel records and associated human resource Information systems.-Providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matter.-Determining, implementing, monitoring, reviewing and evaluating Human resource management strategies, policies and plans to meet business needs.-Advising and assisting other managers in applying sound developing and implementing performance management systems to plan, appraise and improve individual and team performance.-Support and advise other managers in personnel and workplace relations matters. Show less

  • HR Transformation Lead-Pakistan (Senior Vice President)

    May 2021 - now

  • Senior Manager HR Global System Support

    Oct 2014 - now

  • Mananger HR System Admin Services

    Mar 2013 - now

  • VP- HR Operations,Project and Risk

    Jan 2017 - Nov 2021