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Ludmila Figueroa

Ludmila Figueroa

Operador de telemarketing

Followers of Ludmila Figueroa105 followers
location of Ludmila FigueroaBuenos Aires, Buenos Aires Province, Argentina

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  • Timeline

  • About me

    Project Control Services Assoc Manager

  • Education

    • Universidad de Buenos Aires

      2007 - 2010
      Licenciatura en Administracion de Empresas Business Administration and Management, General

    • Instituto ESBA

      2014 - 2017
      Licenciatura en Recursos Humanos Human Resources Management/Personnel Administration, General

  • Experience

    • BPO Technologies

      Oct 2012 - Mar 2016
      Operador de telemarketing

      I have been working for 5 years in a telecommunication company. I worked in different areas as Back Office, inbound, outbound and contention. My principal task was to attend the client needs and offer the best way to resolve the problem.

    • Accenture

      Mar 2016 - now

      Support projects in the Technology Delivery Centers by tracking and managing project management office activities. Proactively monitor, manage and report on execution of deliverables. My principal task is helping the financial team with the billings and financial analysis of the project. Additionally, I work with the Contract Manager tracking the signed and not signed WOs and with the resource management of all the project from North America of the account. I'm also part of the initiative of SME's in CDP and the Recruiting Team.

      • Project Control Services Associate Manager

        Dec 2022 - now

      • Project Control Services Team Lead

        Nov 2020 - Dec 2022

      • Project Control Services Senior Analyst

        Oct 2018 - Nov 2020

      • Project Control Services Analyst

        Mar 2016 - Oct 2018

  • Licenses & Certifications