Genelle Gonzalez

Experience

• 

  Sentara Healthcare

  Mar 2015 - Jan 2019

  • Health Records Information Tech

    Mar 2015 - Jan 2019

  • Administrative Assistant

    Mar 2015 - Oct 2016
• 

  Optima Health

  Jan 2019 - now

  • Performance Measurement Specialist II - Auditor II

    May 2021 - now

  • Performance Measurement Specialist I - Auditor I

    Mar 2020 - May 2021

  • System Configuration Analyst I

    Jan 2019 - Mar 2020
• 

  SAIC

  Apr 2021 - Jan 2022

  Information Technology Service Desk Agent

  • Active Secret Clearance• Supporting Navy Marine Corps Intranet (NMCI) with experience in Naval Nuclear Propulsion Information (NNPI) and iOS government devices.• Supports the security policies, practices, procedures, and technologies in order to ensure the protection of networks, systems, applications, and data• Proven experience providing effective and professional communication, addressing complex technical issues via telephone, email, and chat• Deep understanding of IT concepts/practices and experience with common service desk software• Proven ability to think and troubleshoot logically and act decisively in critical situations• Experienced with account administration practices and Identity Management tools, understands common related security practices• Well-versed in Microsoft Office (Word, Excel, Access, Power Point, and Outlook) for analysis anddocumentation. Show less

• 

  AERMOR

  Jan 2022 - now

  Supporting the Navy Cyber Defense Operations Command(NCDOC), Navy Cyber Red Team (NRT), and Network Operations (NetOps) Effort. Supporting the Navy Cyber Defense Operation Command

  • Cloud Configuration Manager

    Aug 2024 - now

  • Information System Security Engineer

    May 2023 - Aug 2024

  • Server Administrator

    Jan 2022 - May 2023