Will Wong

Experience

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  Honda Canada Finance Inc.

  Feb 2008 - Apr 2013

  • Responsible for daily lending amounts of over $3 million to over 70 western zone Honda dealerships• Maintaining an average turnaround time within 10 minutes of receiving credit applications• Ensuring approvals, conditions, and declines are within 5% of branch average• Making lending decisions on 95% of total applications within 30 minutes• Analyzing credit data and financial documents to determine credit worthiness• Creating daily and month end analysis reports • Performing all investigation needed on credit applications to make informed buying decisions (reviewing credit bureaus, analyzing customer income, contacting other financial institutions, verifying fraud alerts) Show less • Maintaining 24hr maximum turn around on funding deals• Coordinating finance documentation between dealerships and Honda Finance• Data entry of lease and finance contracts in the Contract Processing system (CP)• Reviewing finance documents and identifying discrepancies• Resolving any identified discrepancies with dealers or customers• Identifying and assessing any fraud trends and escalating if necessary• Preparing daily performance reports for our branches credit department Show less

  • Credit Analyst

    Apr 2012 - Apr 2013

  • Credit Coordinator

    Feb 2010 - Mar 2012

  • Collections Analyst

    Feb 2008 - Jan 2010
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  Gear Locker Athletics Corp

  Sept 2010 - Sept 2012

  Small Business Owner

  • Established a martial arts gear and apparel retail store and eCommerce website• Utilized new advertising approaches such as social media and group buying• Creating annual budget and scheduling expenditures• Ensuring merchandize availability by purchasing and maintaining inventory• Creating pricing policies by monitoring sales activities; determining sales events as needed• Creating and maintaining rapport with current or future customers to understand business needs• Maintaining and acquiring new technical knowledge of products by attending trade shows and studying online publications• Conducting sales analysis • Mentoring and providing leadership to my sales associates Show less

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  OpenRoad Auto Group Ltd.

  Jun 2013 - Mar 2014

  • Coordinating weekly online advertising expenses • Updating and maintaining used car inventory on the OpenRoad Hyundai website• Managing internet leads received through the OpenRoad Hyundai website to convert inquiries into appointments• Qualifying, presenting, and negotiating with clients in order to overcome objections in efforts to close a sale• Achieving a sales closing ratio of 30% (industry average 20% - 25%)• Providing post-sales support and follow up to retain customer loyalty for life Show less

  • Internet Sales Manager

    Dec 2013 - Mar 2014

  • Sales and Leasing Advisor

    Jun 2013 - Mar 2014
• 

  Cummins Western Canada

  Apr 2014 - Aug 2014

  Credit Analyst

  • Reviewing commercial credit reports to assess lending risk• Determining and assigning credit limits• Collecting and maintaining outstanding accounts• Responding to credit inquiries internally and externally• Documenting daily / monthly accounts receivable activity• Building rapport and communicating with people at all levels

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  Honda Canada Inc.

  Aug 2014 - now

  Summary:Providing analytical support to District Managers through the collection and analysis of data for the purpose of providing detailed analytical reports and business cases, that will service to identify profit and CSI improvement opportunities to both the company and dealer networksResponsibilities:• Analyzing and reporting on dealer networks state of profitability in the fixed operations department, using key performance indicators and data from different sources• Maintaining benchmark comparison databases for each business and business activity• Reporting on dealer networks performance• Supporting field staff in the development and attainment of a dealers annual targets• Prepare analytical, statistical reports and presentations as required• Maintaining and developing the Honda Technician dealer training program Show less

  • Dealer Operations Manager

    Apr 2016 - now

  • Customer Service Business Analyst

    Aug 2014 - now