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Dan Roberts (Assoc CIPD, BA Hons)
Volunteer Office Assistant

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About me
HR Business Partner at Clyde & Co
Education

University Campus Suffolk
2013 - 2015Post Graduate Diploma Human Resources Management Level 7CIPD Study.Managing HR in a Business ContextEmployment LawDeveloping Skills for Business LeadershipResourcing and Rewarding TalentEmployee RelationsAs part of the course, I submitted a dissertation on Organisational Culture.

Colchester Institute/University of Essex
2010 - 2013Bachelor of Arts (BA) Business Administration and Management, General 2:1Activities and Societies: Student Reprsentative years one and two Aim Higher Ambassador Year 3 - Units studied: Strategic Management, Business Ethics, Managing Technological and Organisational Change, Managing DiversityYear 2 - Units studied: Managing Customers and Clients, Managing Events, Work Based Learning, Managing the Business Environment, Business Research, IT solutions, Leadership andPersonal Development.Year 1 - Average mark of 70.3%. Units studied: Managing Administration, IT for administration, Communication, Human Resources, Financial Management… Show more Year 3 - Units studied: Strategic Management, Business Ethics, Managing Technological and Organisational Change, Managing DiversityYear 2 - Units studied: Managing Customers and Clients, Managing Events, Work Based Learning, Managing the Business Environment, Business Research, IT solutions, Leadership andPersonal Development.Year 1 - Average mark of 70.3%. Units studied: Managing Administration, IT for administration, Communication, Human Resources, Financial Management, Business Events, Skills for Study and Work, Work Based Learning. Show less

Colchester Institute
2007 - 2009Diploma Business AdministrationYear 2 - Level 3 - Passed with Six Distinctions, Two Merits and One Pass as well as Key Skills Communication at Level 3 and Application of Number to Level 2 (equivalent to a GCSE 'C' grade)..Year 1 - Level 2 - Passed with Seven Distinctions, Three Merits and One Pass as well as Key Communication at Level 2 and European Computer Driving Licence to Level 2.

Honywood Community Science School
2002 - 2007Ten GCSE's from grades B D
Experience

LFC Insurance Brokers
Mar 2009 - Jun 2009Volunteer Office AssistantFinding client files for the brokers and filing them away after useWord processing letters and memos for the brokersHandling correspondence including both incoming and outgoing mailUsing specialist IT programmes to find expired policies that required further action

Colchester United Football Club
Aug 2009 - May 2010Retail AssistantDaily stock replenishmentUsing the EPOS till system to process payments, returns and end of trading reportsEnsuring the shop was presentable at all timesSelling home and away match tickets using the Enta ticketing systemProviding matchday and travel informationRunning and maintaining a photo database website, providing another source of income to the football clubPlanning special offers and discounts six weeks in advance. Involved looking at slow selling stock, designing special offers and calculating reasonable discounts then instructing the retail team on relevant procedures and ensuring the offers were implemented correctlyRaising the profile on the retail side of the football club through various internet and social media channelsDealing with incoming enquiries via email, telephone and face-to-faceRunning the shop on days when management were not available including opening and closing the shop. I was a key holder for the town centre shop.Covering the Stadium ticket office and shop when requiredMaintaining regular communications with the stadiumCarrying out regular stock-takesRepresenting the club at town-centre business meetings Show less

Colchester United Football Club
Aug 2010 - Dec 2010Matchday AssistantPreparing the shop for crowds of 3,000 plus by ensuring it was presentable and fully-stockedUsing the EPOS till systems to process payments, returns and end of trading reportsOffering a high standard of customer service to supportersBeing knowledgeable about all stock sold in the shopCovering shifts when required in the ticket office, selling home and away match tickets using Enta ticketing systemProviding matchday information to supporters of all agesWorking on both the till and shop floor to meet customer expectations and maintain a friendly presence to be accesible to customersCovering shifts in the town centre shop as required Show less

Essex County Cricket Club
May 2011 - Jul 2011Twenty/20 Retail AssistantWorking as part of the retail team for the popular twenty/20 competition which attracts crowds of 6,000 peopleEnsuring the shop was presentable and well-stockedCounting out the correct amount of stock to go to other outlets around the stadium including deciding which products would sell best in each locationSetting up and running a front gate merchandise stall, the first point of contact for most supportersOffering information and directions to supporters and answering their queriesWorking on the main shop floor to keep it presentable and replenish stock as it was sold Show less
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Allianz Global Corporate & Specialty (AGCS)
Jul 2012 - Jul 2013Learning and DevelopmentUpdating and creating spreadsheets recording information on course attendances, training room bookings and feedback from course participantsUsing and maintaining the ADP HR.net systemAdministering the global Learning & Development database, PMA, for the UKOrganising training logistics at all levels including working with external providers and booking facilitiesSupporting the HR Administrator and HR Business Partner'sImmigration trackingInvoice processingEnd-of-year reporting/Global reportingPreparing training contracts and other relevent agreementsWorking closely with training providers and maintaining contact with them to aid future projects Show less I worked as an Intern in the Human Resources department for the full three-months of my Summer break from University. As well as continuing my existing work on the Learning and Development function, I also assisted the HR Administrator and HR Business Partners on their day to day tasks including drawing up contracts, immigration tracking and general administrative tasks including:Recruitment paperworkMaintaining the HR database, ADP HR.netRequesting referencesNew starter and leaver administration Show less
Learning and Development - Human Resources
Jan 2012 - Jul 2013Human Resources Intern
Jul 2012 - Sept 2012

Jardine Motors Group trading as Lancaster
Jul 2013 - Jul 2017HR Advisor providing customer focused and commercially aware employment law advice in order to minimise the risk of tribunals and compromise agreements.I regularly work on business projects which require HR input and am tasked with providing board reports on a monthly basis which include statistics on headcounts and turnover.I also have experience of TUPE negotiations, acquisitions and disposals, as well as recruitment interviewing and assessment.Alongside the HR role, I also act as a Health & Safety Officer, co-ordinating Health & Safety for Head Office and supporting dealership-based Health & Safety Officer's across the group. This role has involved working closely with external consultants to improve processes and practice. Show less
Junior HR Business Partner
Oct 2015 - Jul 2017HR Advisor
Jul 2015 - Sept 2015Trainee HR Advisor
Jul 2013 - Jul 2015

Chubb Europe
Aug 2017 - Dec 2019HR Business PartnerHR Business Partner for EU Support Systems (IT), Global Data Centre and the Eurasia & Africa region.The Eurasia & Africa division consists of operations in Russia, Turkey, South Africa, Middle East (Bahrain, Dubai, Pakistan, Egypt & Tunisia) and a joint venture in Saudi Arabia.Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Show less

BMS Group
Dec 2019 - Apr 2023HR Business PartnerBMS is a dynamic global broker with a broad range of insurance and reinsurance expertise and ability to provide leading capital markets advisory services.Experienced in strategic HR projects and supporting both start-up and acquisition projects globally.HR Business Partner for UK broking and support functions, as well as international teams in Asia.Previously HR Business Partner for BMS Iberia, Mexico, and Brazil, as well as the Latin America Hub in Miami.

Clyde & Co
Apr 2023 - nowHR Business Partner
Licenses & Certifications

Harvard Management Development Programme
Clyde & CoOct 2024.webp)
Effective Business Partnering
Corporate Research Forum (CRF)Mar 2024
Volunteer Experience
Qualified Mental Health First Aider
Issued by Mental Health First Aid (MHFA) England on Jan 2018
Associated with Dan Roberts (Assoc CIPD, BA Hons)Awards Judge
Issued by Great British Workplace Wellbeing Series on Sept 2023
Associated with Dan Roberts (Assoc CIPD, BA Hons)Human Resources Consultant
Issued by Oaklea Montessori CIC on Jan 2019
Associated with Dan Roberts (Assoc CIPD, BA Hons)Co-Chair, Abilities & Wellbeing
Issued by Chubb on Oct 2017
Associated with Dan Roberts (Assoc CIPD, BA Hons)Secretary - Disability and Mental Health Network for Insurance
Issued by Lloyd's on Nov 2017
Associated with Dan Roberts (Assoc CIPD, BA Hons)Employer Panel Member
Issued by University Centre Colchester School of Business, Management and IT on Jan 2018
Associated with Dan Roberts (Assoc CIPD, BA Hons)
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