Yuvraj Shivhare

Yuvraj Shivhare

Technical Support Officer

Followers of Yuvraj Shivhare926 followers
location of Yuvraj ShivhareMumbai, Maharashtra, India

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  • Timeline

  • About me

    UX Designer at ToucanUS Payment Solutions

  • Education

    • Sinhgad Institute of Technology,Lonavala

      2008 - 2013
      Bachelor of Engineering (BEng) Electronics and Telecommunication First Class
    • K.V.Pendharkar College of Arts,Commerce & Science

      2006 - 2008
      HSC Science
  • Experience

    • Convergys

      Mar 2012 - Aug 2012
      Technical Support Officer

      1. Assisting international customers with their queries.2. Proactive collaboration with cross teams in order to solve a request.3. Active engagement with the creative team in developing and organising marketing events.

    • Zycus

      Oct 2013 - Sept 2015

      1. Reducing turn-around-time for operational projects by sensing and automating redundant activities.2. Improve the efficiency of teams by understanding the existing gaps and design an end-to-end solution. 1. Assisting global clients and their teams, to get better visibility of their spend data.

      • Full Stack Developer

        Oct 2014 - Sept 2015
      • Procurement Analyst

        Oct 2013 - Sept 2014
    • Servify

      Oct 2015 - May 2016
      Jr. Product Designer

      1. Designing the wireframes, prototypes & UI designs for their Android App.2. Creating banners for marketing and training purposes.3. Conducting user research and refining the app from their feedbacks.

    • Freelance

      May 2016 - Dec 2018
      UX/UI Designer (Freelancer)

      1. Udefyn - Worked on redesigning a SAAS product for a startup in Hyderabad.2. Wicked Broz - Designed and developed the official website of India's best graffiti art company (www.wickedbroz.com).3. DOF by Devang - Worked on the information hierarchy, design and developed the site for a well-known wedding photographer - Devang Panchal (www.dofbydevang.com).4. Worked on creating Wireframes, designed Logos and stationery for clients in different domains, please check my portfolio (http://bit.ly/2GHoDe9) for the same. Show less

    • Toucan Payments LLC

      Jan 2019 - Jan 2023
      UX Designer

      1. As a Founding Design Architect, spearheaded the design of a next-generation B2B enterprise platform for banks & merchant aggregators with a modular architecture.2. Designed a seamless workflow integration across multiple channels coupled with the mobile-first onboarding accelerated the sales cycle.3. Implemented a responsive design system with WCAG AAA accessibility standards, while also ensuring regulatory compliance for fintech.4. Created multilingual and white-label capabilities in the system to meet diverse business needs. Show less

    • Vigocare

      Jul 2019 - Nov 2021
      UX Designer (Consultant)

      1. Identified ideal user traits through workshops and research, informing design decisions.2. Simplified onboarding from 9 to 5 steps, enhancing user experience of the mobile app.3. Developed a design system with a calm personality, while also aligning it with FDA guidelines and HIPAA regulations.4. Collaborated with the cross-functional teams to align design direction and goals.5. Wrote scripts and created instructional content for intuitive user navigation.

  • Licenses & Certifications

    • Web App Design, UX Writing, UX Design Process

      Nielsen Norman Group
      Dec 2020