Vio Ratnasari

Vio Ratnasari

Customer Service Assistant

Followers of Vio Ratnasari943 followers
location of Vio RatnasariIndonesia

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  • Timeline

  • About me

    Administration Officer Certified BNSP | Administrative Assistant | Secretary | Personal Assistant | Business Development

  • Education

    • SMK Negeri 2 Kota Kediri

      2016 - 2019
      Office Administration
    • Universitas Negeri Malang

      2019 - 2023
      Bachelor's degree Office Administration

      GPA: 3.91/4.00

  • Experience

    • Dinas Komunikasi dan Informatika

      Feb 2017 - Mar 2017
      Customer Service Assistant

      - Get training on correspondence and digital filing software- Conducting socialization in Kelurahan Banaran, Kediri regarding procedures for using correspondence and digital filing software - Assist the administrative duties - Assist correspondence and filing using digital software- Serve the guests at the office of Kelurahan Banaran, Kediri

    • Dinas Kesehatan

      Jun 2018 - Jul 2018
      Administrative Assistant

      - Serve the guest and help them about their necessity- Record incoming and outgoing letters on agenda book- Provide letter numbers and archive letters with a chronological system- Input an employees salary on Microsoft Office Excel- Calculate the received amount THR of each employee- Duplicate documents

    • Universitas Negeri Malang

      Sept 2019 - Dec 2019
      MORE HMJ Manajemen

      I have completed 2 project:- OLIMPIADE MANAJEMEN NASIONAL (OMN): as a Liaison Officer (LO), serving and accompanying competition participants- MANAGEMENT IN ACTION (MANIACT): as Event Coordinator, organize and manage pre-event also event continuity.

    • Universitas Negeri Malang

      Aug 2020 - Dec 2021

      - Learn about investment- Join monthly webinar- Learn how to manage income- Get to know about financial planning- Sharing with other member about Investment - Participate being coordinator on 7 Projects: IKABRI Fun Futsal 2020, IKABRI Sambut Maba 2020, Dies Natalies IKABRI 2020, IKABRI E-Sport Tournament 2020, IKABRI on Tryout 2020, IKABRI Fun Futsal 2021, and IKABRI E-Sport Tournament 2021- Get 15 media partnership and sponsorship- An event coordinator for pre-event and event continuity- Manage administrative duties

      • Komunitas Studi Pasar Modal (KSPM)

        Jan 2021 - Dec 2021
      • Staff of Talent and Interest Department, Ikatan Bocah Kediri (IKABRI)

        Aug 2020 - Jul 2021
    • Central Bank of Indonesia

      Mar 2021 - Mar 2022
      Awardee of Central Bank of Indonesia Scholarship

      - Head of Health Department GenBI Universitas Negeri Malang- Develop 5 project plan and 3 of them have been approved by our supervisor- Participate in all of Bank Indonesia Events- Actively being delegation of Universitas Negeri Malang to join Bank Indonesia Competitiom- Manage administrative works on Health Department- Coordinate and communicate continually with all member of Health Department, GenBI Universitas Negeri Malang and Association of GenBI Malang

    • SMK Negeri 2 Kediri

      Mar 2022 - Jun 2022
      Administrative Assistant

      - Assist the duties of school administration- Assist in arranging letters and archives also duplicate 2000 documents using a risograph- Input customer data regularly- Serve the students and teachers payments on Bank Mini - Serve saving and withdraw money- Recap every day and ensure the amount of money received is balanced- Being a receptionist and help the guests to direct their arrival destination- Serve the students payments on Bussiness Center- Provides invoice and payment receipt Show less

    • High Tech Teacher Indonesia

      Jul 2022 - Dec 2022
      Business Development Assistant

      - Responsible for doing direct selling, B2B, and B2C- Responsible to handle customers needs and solve customers complaints during event and after sales- Develop a new program "Magang Guru"- Getting 4 participants in Batch #1- "Magang Guru" program contributed company's revenue of Rp 6.500.000+ during a month- Communicate and negotiate with local and international partners- Maintenance 17 projects for 6 months- As a bridge for the partners and company- Solving problem through negotiation based on direction from my supervisor- Develop 4 proposals- Develop agreement document, NDA, and MoU in english and bahasa- Pitching Show less

    • Universitas Negeri Malang

      Jan 2023 - Aug 2023

      - Responsible to handle 3 International events and 10 National events- Contribute to operational activities from pre-event to post-event- As MC and Moderator both of national and international events- Assisting administrative activities and archiving documents- Inputting and sorting data- Scanning required documents, backing up important documents, and assisting in compiling activity reports - Assist Professor to develop a syllabus for a new course- Assist more than 60 students in supporting learning in the classroom- As a bridge between Prof. and students- Responsible to assist 6 credits for 2 classes- Assist for "Cross-Cultural Human Resource Management" course

      • Administrative Assistant

        Aug 2022 - Aug 2023
      • Personal Assistant to Professor

        Jan 2023 - May 2023
  • Licenses & Certifications

    • Pelatihan Zootero Untuk Mengelola Referensi Ilmiah

      Universitas Negeri Malang
      Feb 2022
    • English Proficiency Test

      Universitas Negeri Malang
      Jan 2022
    • Pelatihan PRA-LKS Bilingual Secretary

      PT. Cipta Sarana Cendekia
      Dec 2018
    • Certificated of Competence as Administration Officer

      Badan Nasional Sertifikasi Profesi (BNSP)
      Mar 2023
      View certificate certificate
    • Certificate of Competence In The Area of Office Administration: Mail Handling

      Badan Nasional Sertifikasi Profesi
      Oct 2018
      View certificate certificate
  • Honors & Awards

    • Awarded to Vio Ratnasari
      MC of International Visiting Lecturer Department Management Faculty of Economy and Business, University of Malang Nov 2022 - Guest lecturer from University of Malaya- The Event hold on 7-9 November 2022- Topic: "Pemasaran, Global Product, Branding in International, Standarization Vs Adaptation 7 Jenema & The Evolution Of Tehnology In Education & Social Media Education" ; "Lifelong Learning & Dari Slngking ke Moving Peranan Kepemimpinan Kendiri" ; "Research Problem & Problem Statement, Educational Research, Mix Methods Research, Research GAPS, Sampling, Ethics, & Reference. & Metode Penelitian Manajemen"
    • Awarded to Vio Ratnasari
      Moderator Workshop "How To Work Remotely" Department Management Faculty of Economy and Business, University of Malang Oct 2022
    • Awarded to Vio Ratnasari
      Moderator Workshop "Perkembangan Dunia Karir Digital" Department Management Faculty Economy and Business, University of Malang Oct 2022
    • Awarded to Vio Ratnasari
      2nd Winner of English Public Speaking Asosiasi Sarjana dan Praktisi Administrasi Perkantoran (ASPAPI) Sep 2022 - Develop text public speaking about "Office Administration in 4.0 Era"- Present without text
    • Awarded to Vio Ratnasari
      MC of International Visiting Lecturer Department Management Faculty of Economy and Business, University of Malang Sep 2022 - Guest lecturer from Universiti Sains Malaysia- The event holds on 29 August - 2 September 2022
    • Awarded to Vio Ratnasari
      Moderator Workshop Special Class "Penerapan Augmented Reality Dalam Pembelajaran Interaktif Untuk Menciptakan Immersive Learning Experience" High Tech Teacher Indonesia Aug 2022 - Giving Adlibs for our partnership during workshop- Guide implementations of the workshop- Liven up the atmosphere
    • Awarded to Vio Ratnasari
      Pemakalah Seminar Nasional Asistensi Mengajar "Asistensi mengajar Era Merdeka Belajar Untuk Peningkatan Inovasi Belajar" Universitas Negeri Malang Jun 2022 Make a qualitative research
    • Awarded to Vio Ratnasari
      1st Winner Crenotech Competition 2021 PSDKU Universitas Sebelas Maret Dec 2021 - The Leader of my team- Main speaker- Develop business proposal "Virtual Office Education"
    • Awarded to Vio Ratnasari
      4C Virtuality National Competition Universitas Brawijaya Dec 2021 - The leader of my team- Develop Business Model
    • Awarded to Vio Ratnasari
      Penulis Buku "Kau Memberiku Sekotak Cerita" Penerbit Meta & Metabookstore Dec 2021 - Being the winner who can publish the poetry through "antologi puisi"- Make a poetry with the title "Untaian Derai Asmaraloka"
    • Awarded to Vio Ratnasari
      Top 6 Bilingual Secretary Competition Kementerian Pendidikan, Kebudayaan, Riset dan Teknologi Indonesia Jan 2019