Serena Zhang

Experience

• 

  Fonterra

  May 2010 - Sept 2013

  I was seconded to the EA role for a year which improved my organization skill and strategic view:1. Manage GM's agenda, coordinate internal and external meetings2. Organize morning tea sessions for Embassy visit3. Organize lead team meeting, record meeting minutes and follow up actions required4. Assist GM to classify emails5. Lead cost saving to admin team project6. Expats benefits management Start career from Fonterra as HR Specialist, mainly focus on:1. Payroll calculation and benefits management2. Recruitment 3. HR monthly reporting4. Competency Training for employees5. Expats benefits management6. Company annual dinner organization7. Company entertainment activities organization

  • Executive Assistant to GM

    Oct 2012 - Sept 2013

  • HR Specialist

    May 2010 - Sept 2012
• 

  Fonterra

  Nov 2013 - now

  HR Consultant

  Recruitment & Onboarding• Manage recruitment cycle from headcount planning, screening & selection, interviewing, assessment, reference checking, offer proposal, health checkup and onboarding, etc. to ensure line managers and HR vendor stick to the standard process aligned;• Provide constructive solutions and follow-up actions to HR vendors based on in-depth understanding of business and geographic labor supply/demand analysisHR Operations• Ensure all HR documentations are well managed including the labor contract sign-off & renewal, relevenat HR forms & agreements for on-boarding, transfer, relocation, exit, etc.• Educate line managers on people management including attendance, leave management, performance management, disciplinary actions, etc. • Present monthly HR report and data analysisCapability Build• Organize regular training programs at farms including onboarding training, selection and recruitment skills, leadership fundamentals, license to lead, employment laws & local applicable regulations, etc. Project Support• Support managers to implement annual HR projects like objective setting, mid-year review, annual performance review, talent review, etc. • Support annual employee survey• Organize regular HR communications to collect employee’s feedback• Support managers to optimize and streamline HR process and enhance productivityEmployee Relations• Provide advice to managers in relation to employment laws and local regulations• Build relationship with local labor bureau & seek support from local labor department for mediation• Guide and support employees if necessary the relevant procedures of occuplational disease identification, work-related injury application, working capability evaluation for those suffered from work injuries, etc.• Guide line managers to handle contract non-renewal, termination cases Show less