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Anton Lendiel

Anton Lendiel

Followers of Anton Lendiel193 followers
location of Anton LendielBrno, South Moravia, Czechia

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  • Timeline

  • About me

    Solution Manager - Kyndryl

  • Education

    • NEWTON University

      2021 - 2023
      Bachelor's degree Global business and management

    • Vysoké učení technické v Brně

      2017 - 2018
      Paused the studies English in electrotechnics and IT

  • Experience

    • IBM

      Jul 2018 - Aug 2022

      - Providing fast response and good quality to the customers. - Ensuring that SLA’s/KPI’s are maintained on required level.- Workload dispatch.- Handle complex queries to the appropriate knowledgeable source. - Takes complex IT issue and drives through to completion. - Assist account team with knowledge base maintenance. - Prevent any customer dissatisfaction.- Assist Team Leader with administrative tasks. - Claiming and attendance recordemployee performance. - Team knowledge management Show less

      • Incident Manager

        Aug 2020 - Aug 2022

      • Shift Lead

        Nov 2018 - Aug 2020

      • Customer service specialist

        Jul 2018 - Aug 2020

    • Kyndryl

      Sept 2022 - now

      • Solution Manager

        Feb 2024 - now

      • Project Manager

        Sept 2022 - Jul 2024

  • Licenses & Certifications