
Mohamed Omar
Technical Support Engineer

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About me
Datacenter Technical Lead @ KIB VCIX - DCV | vExpert | HCI | PMP
Education

Suez Canal University
2000 - 2004Physical education
Experience

United transport
Dec 2004 - Dec 2007Technical Support Engineerresponse for mange network in the company •response for all pc's and sever in the company •maintain and troubleshoots workstation•deploy and fixed network application• fix and maintains computers devices and electronics devices

MINISTRY OF INTERIOR (MOI) - Kuwait
Dec 2007 - Jan 2012System Engineernvolved by Al-Nawasi General Trading and INC As out sourcing contract • Implement New Domain controller in client branch Server • Configure the Dynamic Host IP DHCP and set all pcs to be dynamic IP • Configure the Read Only Domain Controller • Enable Hyper-V Windows Role • Install new Server 2008 R2 Standard • Prepare server and set policies windows updates • Managing active directory environment. • Installing and support ISA server 2004. • Administering, Configuring, And Installing, DNS, DHCP • fixed and repair pc's (dell,hp.fsc,and fujitsu) • Installing Symantec antivirus. • handling more than 50 campus network locations • Monitoring & Managing Network Traffic. • Managing Hardware and Software Updating Processes. • configure, fixed and troubleshooting MOI system and locations • Implementation in time for all items of the project.• Implementation of the project items of high quality and latest technology.• Follow –up and audit on the staff • Develop plans and processes in place for workers • Maintain Compaq ML-370,570,530 & 330 / Dell Server 2850 • Installing, Maintain and Configure fujitsu Siemens severs.• Implementing, Maintain and fixed Dell severs. • upgrading active directory 2003 to 2008 Show less

National Computer Services
Feb 2012 - Aug 2014Sr. Infrastructure & Exchange AdministratorAs a Senior Infrastructure & Exchange Administrator at the MEW Project under the patronage of NCS (National Computer Service), I hold responsibility for the Ministry of Electricity & Water's IT Infrastructure and Exchange Server 2010. My role involves administering 200 physical servers, including those at NCC, Shuwaikh PS, Town DCC, and various other critical locations.I excel in IBM SYSTEM & chassis Flex Enterprise installation and configuration, along with IBM Storage x1800 and Tape library HPMSL40448 setup. Proficient in installing and configuring Active Directory across multiple versions and ensuring high availability. As a Team Leader, I coordinate the implementation of projects, ensuring adherence to high-quality standards and the latest technology.My expertise extends to Exchange Server 2010 with DAG solution, DHCP, DNS, and the administration of the MEW Application Portal. I've successfully migrated Active Directory from 2003 to 2008, implemented failover clusters, and managed IBM SYSTEM X3550 M3 and Storage x1800 configurations.Notably, I design and create implementation plans for both hardware and software applications, providing comprehensive documentation and Visio diagrams. My role also involves designing data-center infrastructure based on IBM Servers, NAS Storage, and Virtualization, as well as developing migration plans for enterprise data centers and servers, encompassing both inter-site and intra-site migrations. Show less

Alghanim International General Trading & Contracting Co. WLL
Aug 2014 - Jan 2016IT Infrastructure EngineerExpert in Microsoft Orchestrator environment, providing guidance for automated processes. Establishes and ensures effective practices for storage configuration, optimizing performance. Offers daily operations support and maintenance for enterprise servers, administers enterprise applications, and manages OS and application patches in compliance with security best practices. Enforces Data Center Operations team adherence to procedures. Maintains corporate infrastructure security standards, employing security hardening techniques.Assigns tasks, defines roles, and leads team members, fostering growth through skill-building opportunities. Proficient in managing and troubleshooting large Hyper-V environments, developing and maintaining visualization standards. Installs, configures, and manages Hyper-V Access appliances Servers. Plans, designs, implements, and improves disaster recovery procedures for server systems and domain services.Skilled in migrating and configuring Active Directory, upgrading from 2003 R2 to 2012 R2. Provides user support, resolves issues, and oversees Data Center activities, including upgrading, migrating, and configuring servers and storage. Installs and configures Symantec Anti-Virus 15 and Symantec Backup solutions. Show less

Zak Solutions for Computer Systems
Jan 2016 - Dec 2019As a Solutions Architect, I guide customers through technical workshops, create meticulous low-level designs, and implement use cases, ensuring each project becomes a success story. My expertise lies in collaborating with Enterprise Customers on extensive Datacenter, Cloud Automation, and Network Virtualization projects, all centered around VMware technology. I specialize in crafting top-tier technical designs that seamlessly integrate VMware products, meeting and exceeding customer requirements. In my role, I provide technical leadership in the installation and configuration of VMware products, with a keen emphasis on integrating and automating the IT landscape. Show less My main role to help the customers get up and running fast, minimize risk and deliver the business outcome from strategy to implementation to optimization. I bring experience to facilitate the customer’s evolution towards emerging technology solutions, sharpening their edge in today’s complex digital world, understand the business and technical requirements, contribute to the best architecture designs, and deploy the solutions using a methodological approach.I’m a specialist passionate about VMware infrastructure, Data Center operations, Automation, Orchestration Management of Cloud, end-user computing, and network virtualization with a broad understanding of either storage and Hyper-converged systems.My Typical Day at Work• Interface Directly with the Sales team to ensure the proposed enterprise cloud solution meets the customers’ requirements listed in RFPs• Plan, design (High-Level Conceptual design and Low-Level Design), build & deliver the VMware SDDC, Cloud infrastructure, and Networking solutions.• Interact and collaborate with customers by delivering workshops, knowledge transfers and hands-on implementation• Display commercial awareness by identifying future services opportunity within a project or with the customer• Provide technical input to the Services Business Leaders in the pre-sales stage of an opportunity by providing accurate effort estimation• Ensure success of customer proof-of-concepts (PoCs)• Mentor junior colleagues and assist them on their journey within VMware Services.I design, implement and Configure all VMware Products below: • vSphere 4.x, 5.x, 6.x • vRealize Automation and Orchestrator 6.x and 7.x • vRealize Operations Manager 6.x• vRealize Business for Cloud 7.x• vSAN 5.x and 6.x Show less
Solutions Architect
Jan 2016 - Dec 2019Senior System Engineer
Jan 2016 - May 2018

KIB
Dec 2019 - nowTechnical LeadAccomplished VMware professional with a focus on Software-Defined Data Center (SDDC) and Software-Defined Storage (SDS). Skilled in the design, implementation, and configuration of diverse VMware products, encompassing vSphere (6.0, 6.5, 7.0, 8.0), VCSA Appliance, vRealize Automation (6.x, 7.x), vRealize Operations, Log Insight, vSAN (6.x, 7.x), Horizon View (7.x, 8.x), Mirage (5.x), and Site Recovery Manager (6.x). Expertise extends to Hyper-Converged Infrastructure (HCI) solutions, including Nutanix Hyperconverged, Vxrail, Lenovo Flex System Enterprise Chassis, and HPE BladeSystem c7000 Chassis. Demonstrated success in leading design and implementation projects within the virtualization and HCI realm. Show less

Central Agency for Information Technology
Feb 2023 - Feb 2023Vmware TrainerCertified TrainerCentral Agency for Information Technology and Government MinistriesConducted training sessions on VxRail, Lenovo, and VMware technologies for various government ministries and agencies.Developed customized training materials and curriculum tailored to the specific needs and requirements of each organization.Delivered engaging and interactive training sessions, utilizing a variety of instructional methods and techniques to accommodate diverse learning styles.Provided hands-on demonstrations and practical exercises to reinforce key concepts and skills.Offered guidance and support to participants, addressing questions, clarifying doubts, and facilitating discussions to enhance learning outcomes.Collaborated with stakeholders to assess training needs, evaluate program effectiveness, and identify opportunities for improvement.Stayed abreast of the latest industry trends and advancements in VxRail, Lenovo, and VMware technologies to ensure training content remained current and relevant.Received positive feedback from participants and stakeholders, demonstrating the effectiveness of training delivery and content. Show less
Licenses & Certifications

Microsoft Exchange Server 2010, Configuring
Microsoft
Administering and Deploying System Center 2012 Configuration
MicrosoftJan 2013
Configuring and Deploying a Private Cloud with System Center 2012
Microsoft
Microsoft Certified Trainer (MCT)
Microsoft
Monitoring and Operating a Private Cloud with System Center 2012
Microsoft- View certificate

VMware Certified Professional - Desktop Management 2023
VMwareMar 2023 - View certificate

VMware Certified Professional - Desktop Management 2023
VMwareMar 2023 - View certificate

VMware Certified Implementation Expert-Data Center Virtualization 2024
VMwareJan 2024 
Project Management Professional (PMP)
Project Management InstituteOct 2020- View certificate

Nutanix Certified Professional 5 - Multicloud Infrastructure
NutanixSept 2021 
Cloud Platform and Infrastructure
MicrosoftSept 2016
MCSE 2012
MicrosoftJan 2014
Microsoft Internet Security and Acceleration Server 2006, Configuring
MicrosoftJan 2010- View certificate

MCSE: Private Cloud
MicrosoftFeb 2014 
VMware Certified Advanced Professional - Data Center Virtualization Design 2022
VMwareApr 2022
VMware Certified Associate - Data Center Virtualization (VCA-DCV)
VMwareJul 2020- View certificate

VMware Certified Professional - Data Center Virtualization 2022
VMwareNov 2022 - View certificate

MCSA: Windows Server 2012
MicrosoftFeb 2014 - View certificate

MCTS: Administering and Deploying System Center 2012 Configuration Manager
MicrosoftJan 2013 - View certificate

Project Management Professional (PMP)®
Project Management InstituteOct 2020 - View certificate

VMware Certified Advanced Professional - Data Center Virtualization Deploy 2024
VMwareJan 2024 - View certificate

Microsoft Certified Trainer 2022-2023
MicrosoftNov 2022 - View certificate

VMware Certified Advanced Professional - Data Center Virtualization Design 2022
VMwareNov 2022 
MCSE 2003
Microsoft- View certificate

Nutanix Certified Associate
NutanixSept 2021 
Nutanix Certified Professional
NutanixSept 2021
VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV)
VMwareJul 2020
Microsoft Certified Trainer (MCT)
MicrosoftJul 2021- View certificate

MCPS: Microsoft Certified Professional
MicrosoftDec 2010
Languages
- enEnglish
- arArabic
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