Deep Enrich
Jeff Allen
Middle School Spanish Teacher- longterm substitue
403 followers
Cataula, Georgia, United States
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About me
Senior Customer Success Manager at Global Payments Inc.
Education
Columbus State University
1995 - 2000Secondary Education- Social Sciences BachelorsActivities and Societies: Study Abroad Program Graduate- Cuernavaca, Mexcio 2000
Centro Bilingue
2000 - 2000Summer Program Spanish Language and LiteratureCSU Study Aboard Program- Cuernavaca Mexico
Experience
Brookstone School
Jul 2000 - Feb 2001Middle School Spanish Teacher- longterm substitue
TSYS
Apr 2001 - Jun 2002Technical Trainer IITechnical trainer on Credit card processing system. Specialized in ACE, OTIS, Customer Service. Provided onsite support for bank conversions.
Global Payments Inc.
Apr 2001 - nowSenior Account Manager
Feb 2007 - nowSenior customer success manager
Apr 2001 - now
Regions Bank
Jun 2002 - Jun 2003Technical Trainer IITrained bank employees for the North AL/West TN branches. Training ranged from soft skills, technical skills to sales training.
Synovus
Jun 2003 - Feb 2007Regional Training ManagerManaged all training for four community banks within the Synovus bank umbrella (CBC, GB&T, Citizens First and CBC of TN). Consulted with bank senior and executive management on training needs, ranging from soft skills, technical operations training and sales training.
Licenses & Certifications
- View certificate
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERJan 2023
- View certificate
Certified Customer Success Manager (CCSM) Level 2
SuccessHACKERFeb 2023
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