Shelley Modisette

Experience

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  Ark-La-Tex Boring and Anchor, Inc.

  Jan 1994 - Jan 1998

  Executive Assistant

  Employed from 1994-1995 and again in 1997-1998Managed accounts payable/receivable, payroll, and human resources for a small oil and gas firm, ensuring smooth financial operations. Scheduled appointments, coordinated meetings, and handled internal and external correspondence. Generated reports and worked closely with the owner to streamline day-to-day operations, contributing to the overall efficiency and success of the business.

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  Texas Home Health Silsbee TX

  Jun 1995 - Jul 1996

  Nurse Admininstrative Assistant

  Provided comprehensive administrative support to home health nurses, ensuring seamless communication between physicians, providers, and the care team to maintain optimal patient care. Managed patient charts, generated reports, including timecards and daily logs, and handled a high-volume telephone system. With a strong understanding of medical terminology, ensured efficient documentation and communication within a fast-paced healthcare environment.

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  Cornerstone Christian School

  Jun 2005 - Feb 2010

  Office Manager

  Oversaw day-to-day operations in a fast-paced school office, performing executive assistant functions such as scheduling appointments, managing calendars, drafting correspondence, and screening calls and visitors. Generated state reports, newsletters, and forms, while maintaining a high level of accuracy in tracking accounts receivables, student registrations, attendance, grade reporting, and confidential records such as medical information and court documents. I was responsible for maintaining the student/family database and interacting daily with faculty, students, and the public in person, by phone, and via email. Contributed to the implementation of school information management software (FACTS) and supported special projects, working both independently and collaboratively to ensure smooth and efficient office operations. Show less

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  Mercy Ships

  Aug 2012 - Nov 2024

  Led a team of a team of over 50 staff responsible for overseeing the scheduling and onboarding of specialized crew from 35+ nations aboard hospital ships serving sub-Saharan Africa. Hired, trained, and coached teams to deliver exceptional customer service, while executing strategic planning to meet both short-term and long-term organizational goals. A highlight of my tenure was doubling the processing and placement of volunteers—growing the number of onboard crew from 1,200 to 2,400 with the launch of a new ship in 2023.Leveraged performance metrics, developed corporate and individual contracts, and served as the subject matter expert for HRIS projects related to recruitment and onboarding. My role also involved international travel to build relationships with crew and staff, foster cross-cultural collaboration, and serve as a spiritual leader through devotionals and team development. Close collaboration with stakeholders to ensure effective communication and alignment across all levels of the organization, driving success through collaboration, leadership, and a focus on mission-driven outcomes. Show less In a progression of leadership, led teams responsible for the placement and volunteer experience of both maritime and non-medical crew. Strategically planned for the launch of a new hospital ship, identifying process improvements to manage the anticipated growth in volunteer numbers. Partnering with stakeholders across the organization, ensured operational and programmatic success, while leading team coaching, development, and performance evaluations. Audited the staffing process to identify roadblocks and collaborated with cross-functional teams to implement effective solutions, driving greater efficiency and supporting organizational growth. Show less

  • Director, Crew Staffing

    Dec 2021 - Nov 2024

  • Senior Operations Staffing Manager

    Jun 2019 - Dec 2021

  • Technical Staffing Manager

    Feb 2016 - Jun 2019

  • Surgical Placement Facilitator

    Aug 2012 - Feb 2016