Nishant Tandel

Experience

• 

  Axis solution pvt. ltd.

  Jun 2012 - Feb 2015

  Senior customer service executive

  • Attending to customer queries and complaints regarding eBay product delivery and purchase • Provide efficient and accurate resolution for issues related to customer accounts• Communicate directly with the seller to ensure accuracy in information and documentation

• 

  First source solutions pvt. ltd.

  Apr 2015 - Jun 2015

  Senior customer service executive

  • Attending to customer complaints and enquiries over call and chat for BT internet services• Helping customers set-up their email accounts with BT• Running full-scale diagnostics and line check to check internet connectivity and speed for BT home internet users• Resolving customer issues and providing customers technical support over call or chat

• 

  Bay leaf Restaurant

  Aug 2015 - Jan 2016

  Manager

  • Setting weekly and monthly sales target• Making weekly roosters for the employees• Providing customers with high-quality service and making their experience memorable• Plan and organise different events and birthday parties• Weekly inventory stock check and control

• 

  Gotham Cafe

  Jun 2017 - Aug 2017

  Junior Sous Chef
• 

  Dollard & Co.

  Nov 2017 - Jan 2018

  Restaurant Staff
• 

  Global Fruit Co. Ltd.

  Jul 2018 - Oct 2018

  Packaging Staff

  • Taking in daily packaging orders for a different range of products• Initial quality control and check• Assigning work to different team members depending on their skillset• Ensure daily orders were completed within the assigned time• Checking and servicing of packaging machines whenever required

• 

  Perfect Interior Designs

  Jun 2019 - Nov 2019

  Business Development Manager
• 

  Oxfam India

  Nov 2019 - Feb 2021

  Partnership development
• 

  Learning Links Foundation

  Mar 2021 - now

  • Chief Manager (Technology and Innovation)

    Apr 2023 - now

  • Senior Consultant (Technology and Innovation)

    Mar 2021 - Mar 2023