Gavin Bollard

Experience

• 

  Ku-ring-gai Council

  Jan 1993 - Jan 1996

  PC/LAN Administrator

  Migration of users from minicomputer environment to PC/LAN, Windows based systems. User training and support, Development of procedures and writing of documentation to complete specific business processes on the new systems, Development of macros to support document management systems and to automate the meeting document processes.

• 

  TAFE

  Jan 1996 - Dec 1998

  IT Teacher

  Part-Time teacher at Baulkham Hills TAFE - Information Systems Division. Taught various subjects including; Database Management Systems I, II & Programming, Operating Systems (Windows 3.1/95/NT, Novell), Computing Foundations, Spreadsheets II, Macros, Batch Files, Developed and taught course material in accordance with the syllabus outlines. Set and marked assignments and examinations.

• 

  Warman International Limited

  Jun 1996 - May 2000

  PC/LAN Administrator

  Responsible for the Windows based network around Australia and beyond. This included the development of PC SOE in conjunction with interstate resources, implementation of various TCP/IP networks, the development of disaster recovery and backup solutions, remote management and training. Management of a small team of helpdesk personnel as well as budgeting, auditing, licensing, purchasing and strategy. In addition, I provided assistance to Warman's sister companies at North Limited and particular to Energy Resources of Australia, Sydney. Show less

• 

  Australian Payments Network (AusPayNet)

  May 2000 - now

  IT Manager

  Essentially everything to do with IT with technical duties ranging from helpdesk support at all levels to infrastructure management. From the writing of user documentation up to the development of technical specifications, IT strategy, budgeting, change management and incident planning. Development tasks ranging from general fixes up to the design and development of new systems and overall development strategy. From an administrative point of view I work in detail with a myriad of systems including technologies from Microsoft, IBM, Google and Apple as well as many custom systems. Implementation and development of technologies on various web platforms, the maintenance of web sites, blogs, wikis, domains and mail systems and graphic design as required for these systems. Show less