Dr M. Usman

Experience

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  O! Food

  Nov 2019 - Sept 2021

  Quality Assurance Officer
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  Al Shaheer Foods

  Sept 2021 - Aug 2022

  Senior Executive Quality Assurance
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  Monsalwa Careers

  Aug 2022 - May 2023

  Assistant Manager Quality Assurance and System Compliance

  Oversee quality department operations i.e.• Development, Implementation, & Maintenance of Quality Systems• Handle documentation for regulatory compliance, external and internal audits (FSSC, QMS, HACCP, BRC, HALAL).• Implement pest management protocols to maintain product integrity.• Develop and execute preventive maintenance plans to uphold product quality.• Ensure process quality through continual improvements and audits.• Evaluate suppliers to maintain quality standards and certifications.• Effectively handle customer complaints and implement corrective actions.• Maintain a safe working environment compliant with health, safety, and environmental regulations.• Lead research and development initiatives to enhance product quality and innovation.• Manage production strategies and optimize stock maintenance for efficient operations.• Conduct employee training, evaluation, and assessment to enhance team performance.• Implement food safety and quality control measures throughout the organization• Develop, implement, and maintain a state-of-the-art microbial lab to ensure rigorous testing and analysis of products for microbial safety and quality assurance Show less

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  MLS - Muscat Livestock

  May 2023 - now

  Quality Assurance Manager

  1- Provide strategic leadership to the quality department, ensuring adherence to industry standards and regulations.2- Direct the operations of the warehouse and multiple retail outlets, fostering a culture of quality and excellence.3- Champion a customer-centric approach, handling complaints and ensuring timely resolution to maintain satisfaction.4- Lead research and development efforts, driving innovation and introducing new technologies to improve products.5- Collaborate with senior management to align quality strategies with organizational goals and objectives.6- Lead a team responsible for documentation, internal audits, and customer service to maintain high standards.7- Oversee audits and certifications, collaborating with suppliers to evaluate and enhance quality standards.8- Manage projects and trials across nationwide retail locations, ensuring successful implementation and outcomes.9- Spearhead initiatives focused on resilience and adapting to new technologies10- Utilize SAP, ERP, and various other platforms for inventory and operational management.11- Utilize data-driven insights to make informed decisions and drive quality improvement initiatives.12- Drive continuous improvement initiatives in process quality, product quality, and customer satisfaction.13- Provide mentorship and guidance to team members, fostering a culture of learning and professional development. Show less