Zach Kumnick

Experience

• 

  Budget Dry Waterproofing, Inc.

  May 2010 - Aug 2011

  Technician

  • Addressed customers needs, concerns through effective communication.• Assisted in installing basement pumps and waterproofing systems through strategic decision making.• Contributed and learned physical labor techniques with my installation team.

• 

  Uconn: Center for Students With Disabilities

  Aug 2011 - Feb 2012

  Note Taker Assistant

  • Distributed daily accurate notes for three 1-hour classes.• Alerted students of important dates and assisted with questions with weekly meetings.• Created and organized study reviews to guide students for clearer, easier learning.

• 

  Live Nation

  May 2012 - Jul 2014

  Box Office Sales Associate

  -Sold tickets to events in Comcast Theatre and Oakdale Theatre, with a goal of $2500 total sales per day.-Organized budget and audit information using excel and several ticket systems.-Answered phones and provided top customer service to 50 customers daily.

• 

  Yodle

  Jan 2015 - Oct 2016

  Product Account Specialist

  -Analyze SEM perofrmance and optimization-Provided support for two Partners, Berry and Viamedia through YBN channel-Onboard all new clients and evaluate best ways to boost ROI-SEO/SEM-February, June, December Top Performer-Team Lead in 2016: -Oversee specialist team

• 

  Web.com

  Nov 2016 - Mar 2019

  Marketing Consultant for Web Brand Networks

  Responsible for:+Optimizing and implementing local and national digital marketing strategies+Driving network adoption of core digital marketing products+Assisted with project management in beta and pilot testing of new product offerings +Managed a book of around 200 local PPC/SEO accounts+Managed spend, strategy & ad copy creation for PPC campaigns+In person and virtual business reviews and performance presentations, along with team trainings and presentations+Improved processes of SEM optimization process and ad copy performance on the global level Show less

• 

  Chime Technologies Inc

  May 2019 - Jul 2022

  Enterprise CSM

  • Manage top Enterprise clients & partnerships-including onboarding, implementation, product trainings, & adoption• Improving internal processes & helping develop and optimize product roadmap and rollouts • Provide recommendations based on industry research for Real Estate Brokers & Agents’ marketing solutions, product functionality and overall strategy,with a goal to meet clients’ business goals and coach on best practices for success• Coordinating and assisting with all New Hire (Sales & CS) Training & Onboarding • Serve as internal resource for the team- training and coaching on technical and CS skills. Show less

• 

  Simpleview

  Aug 2022 - now

  Project Engagement Manager