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Jericho Gayona

Jericho Gayona

Computer Teacher

Followers of Jericho Gayona38 followers
location of Jericho GayonaManila, National Capital Region, Philippines

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  • Timeline

  • About me

    Realtime Analyst at Cimpress

  • Education

    • Jesus Reigns Christian College

      2015 - 2019
      Bachelor of Science - BS Information Technology 2.00

      Activities and Societies: Creative Director & Senior Design, JRCC Multimedia

  • Experience

    • Jesus Reigns Christian Academy

      Jul 2019 - May 2020
      Computer Teacher

      I teach Media Information Literacy which involves fact-checking, animation, video editing, and graphic designing, and Empowerment Technology which I teach them basic troubleshooting, programming and computer tools.

    • Teleperformance

      Oct 2020 - Jan 2022
      Customer Care Specialist

      I take calls and emails where I answer, resolve, and file their concerns. I make sure that I was able to provide a resolution on time. It is my job as well to take note of their concern and their experience. Our clients are from North America.

    • Cimpress

      Jan 2022 - now

      Handling customers' concern with their website subscription, design, webmail and records. Handles print product such business cards, posters, flyers, and more. Currently serving ANZ region. My role as a Care Specialist is somewhat similar to Customer Care. I answer their inquiries through phone, email, and chats. I assisted my clients with their marketing and designing needs for their businesses.

      • Real Time Analyst

        Apr 2024 - now

      • Digital Marketing Specialist

        Jan 2023 - Apr 2024

      • Care Specialist

        Jan 2022 - Jan 2023

    • Jesus Reigns Christian College

      Jan 2023 - Apr 2024
      IT Professor

      College Instructor. Subj: Multimedia and Computer Graphics

  • Licenses & Certifications