
Na-iem Dollie
Central Systems Administrator

Connect with Na-iem Dollie to Send Message
Connect
Connect with Na-iem Dollie to Send Message
ConnectTimeline
About me
Software Engineering Manager
Education

The University of Queensland
2017 - 2020MicroMasters Business Leadership A+Certificate:https://courses.edx.org/certificates/e2f1bec4bcd54d7396a718dfea4e622b?_gl=1*sl4jn*_ga*MTA5NTM3MTI0NS4xNjg2MjA5MDE0*_ga_D3KS4KMDT0*MTY4OTMxNTI5MC43LjAuMTY4OTMxNTI5MC42MC4wLjA

University of Cape Town
1997 - 2000Bachelor of Science - BS Computer Science
Experience

Telkom
Mar 2000 - Aug 2001Central Systems AdministratorI was the Business Objects company expert. My other duties included:- Administering Oracle databases- Administering the HP systems that it was running on.- Writing C scripts to do maintenance work on databases.- Unix Shell scripting for system admin.- Database Maintenance- Assisted with Java GUI and backend development for an application used to access an Ingres database.

E-Commerce Marketing
Aug 2001 - Jun 2002Software Engineer and MathematicianC++ developer: created various online gamesMathematician: determined theoretical parameters for the games and ensured they are within acceptable range

Software Futures
Nov 2002 - Jun 2003Software Engineer- Designed and Developed ETL applications- Chosen by the Architect to research certain technologies on his behalf

Prism Transwitch Services
Aug 2003 - Sept 2004Senior Support Engineer- Slashed the runtime of a daily payments recon service from >24 hours to 7 seconds.- With several more checks added, the process ran in under 2 minutes.- Mentored junior developers on software engineering best practice

Cybicom Specialised Solutions
Oct 2004 - Sept 2005Senior Software Engineer- Successfully completed and delivered military simulation system to client (C++)

Swisttech Solutions
Sept 2005 - Oct 2007Senior Software Engineer & Team Lead- Maintained and improved an ETL data processing system (C)- Researched, implemented and guided team on best practice- Slashed the error rate by championing extensively documented testing for the team

Autochartist
Nov 2007 - Nov 2013Senior Software EngineerI was the first employee for the startup company Autochartist. * Increased our data ingestion capability by integrating with new data feed APIs (C++) * Created a new product for the company: Fibonacci patterns for instrument trading (C++) * Slashed DB infrastructure costs by 33% by improving DB performance (MS SQL Server)* Saved the company from losing its second largest client.

IMQS
Dec 2013 - Feb 2019Senior Java & DevOps EngineerSenior Java DeveloperCollaborated within a team to create Java backend software responsible for processing cellular tower status data. * Developed a proof of concept (POC) to monitor passive equipment on cell towers.* Increased client interest in and engagement with the POC by proactively creating more advanced trend analysis predictive reports (in addition to the basic visualisation reports).Senior DevOps Engineer Optimized processes as follows: * Slashed deployment time by 80% through the creation of efficient deployment management tools. (Ruby) * Established monitoring and alerting by deploying and configuring relevant software (DataDog, loggly, Prometheus) * Built out and managed CI process (Jenkins-based)in collaboration with Dev Team Leads * Dockerized some of our services and orchestrated them using Docker Swarm Show less

Matri-C
Mar 2019 - Feb 2020Head of Software Engineering and Co-founder- Co-founded Matri-C - Company mission: to minimize time and cost for accessing legacy data stored in offline databases and backups.- Company strategy: 10x speed improvement when accessing archived data. By implementing a C++ backend we achieved 30x time reduction (15 days to 12 hours) - Target market: Insurance companies - Role: In charge of Software Engineering - Achievements: Architected and Developed, from scratch, a product to index and read offline DBs and backups of DBs Product Layers* Backend: C++ Multithreaded boost server app for file reading with ReST interface and command line interface.* Middleware: Elixir Server app with ReST interface, accepting SQL-like commands for generic database access. * Front-end: React PWA with functionality for users to visually build SQL-like commands.LearningsThe company was not successful. Hereafter I read the book "The Lean Startup" by Eric Dries and realised the shortcomings of our business approach: we should have built an MVP to test our value and growth hypotheses. Show less

MILKOR
Feb 2020 - Oct 2021Software Engineering ManagerProcess Management* Company strategy was to leapfrog competing drone developers by utilizing technological advancements. I presented the microservices architecture to upper management, as implemented in open-source drone software (PX4), and explained the advantages, e.g. maintainability, upgradability, etc, as well as physical benefits, e.g. using a network comms bus instead of p2p connections reduces both complexity and physical weight.* Introduced and Championed Agile/Scrum for the team and the company. * Introduced and Championed TDD and CI for the team and the company. People Management* Screened CVs and interviewed candidates* Managed performance and growth via weekly one-on-one meetings* Scaled the team from 3 engineers to 8 engineers. Cost Management* Slashed (MATLAB) tool costs by 50% by restructuring the workflowTechnical Management* Hands-on in introducing TDD to the companyIT Management* Procured servers and supervised on-site server room installation. * Managed sourcing, installation, and operation of physical security systems. * Enforced software security through RBAC implementation. * Boosted engineer performance by optimizing computing resources based on role-specific needs, achieving efficiency without cost escalation. Show less

Kyosk.app
Apr 2022 - Apr 2023Director of Software EngineeringProcess Management* Company strategy was to improve software architecture to handle 15x scale by centering our architecture on "Data Products".* Orchestrated the successful transition of InfraOps, Data, and 3 Dev Teams during vital architecture scaling:* Ensured clear understanding of technological changes by Engineering Managers, Technical Leads, and Developers. * Provided vital resources for the transition: presentations, structured documentation, and illustrative sample implementations.* Collaborated with Product Managers to create and maintain the development roadmap, effectively managing stakeholder expectations and strategically allocating resources.* Drove delivery using Agile Scrum & Kanban* Created/updated IT policies w.r.t to insurance, laptop specifications, laptop usage and security for the company.People Management* Defined JDs, screened CVs and interviewed candidates* Established clear KPIs for my teams and managed performance and growth via regular one-on-one meetings* Scaled teams from 10 to 20 staff (engineers, tech leads and engineering managers)Cost Management* Slashed Anti-Virus cost by 33%* Slashed cost of a key service provider (Confluent Kafka) by 8%* Slashed BigQuery costs by 50% by driving cost optimisation exerciseTechnical Management* Eliminated performance bottleneck on live DB that had caused multiple business incidents by introducing a read replica to service the heavy read requests.* Hands-on in the data team’s BigQuery cost reduction exercise Show less

Personnel Transit 2 Wellness
Aug 2022 - nowIT ConsultantThe company conducts “wellness day events” in which nurses collect medical data on employees at various companies on behalf of medical insurance companies.Strategy Advancement* Formulated a visionary strategy centered on digital transformation, positioning the company for a competitive edge in securing government tenders.* Led a comprehensive business analysis initiative, unveiling key insights into prevailing workflows, potential enhancements, and avenues for digitization.Process Management* Successfully facilitated the transition from a fully paper-based system to a fully digital ecosystem* Proactively conducted comprehensive training sessions to equip the employees with the necessary skills to effectively navigate the new digital infrastructure.Technical Innovation & Implementation:* Demonstrated proficiency in hardware specification, procurement and configuration* Designed and implemented intuitive online data capture forms, enhancing efficiency and data accuracy* Pioneered an automated report generation mechanism, drastically reducing report creation time from weeks to a mere 2 hoursCost Efficiency & Optimisation* Slashed the cost of hosting a wellness day event by, on average, 15%.Tender Application* Prepared the tender application documents for the technical prerequisites* Professionally prepared and delivered a presentation on the technical set up. The client was most impressed by the automated real-time reporting.Through my commitment to process innovation, technological evolution, and strategic foresight, I have significantly elevated the company's operational efficiency, client satisfaction, and market positioning. Show less

Sapient Software
Sept 2023 - nowSoftware Engineering Consultant (freelance)The company’s main app, Kudukey (Google Play Store), is used as both a ticketing system and for sales of goods at paid-access events, e.g. sports events, circus, zoo, etc.Strategy Advancement* Currently enhancing the Kudukey app by introducing “Child Accounts”. This will massively expand the company’s potential client base to include all schools.* Reduced technical resource utilization for administrative tasks by moving several administrative functions from backend scripts into the admin portal.Process Management* Reduced integration failure rate and number of development iterations per feature set by producing comprehensive and detailed API specification documentation.* Enhanced GIT process with industry best practice of branching and pull requestsProgress Management* Proactively took responsibility for guiding and unblocking developers when the Founder/CTO was not available .Cost Efficiency & Optimisation* Slashed operating costs by moving administrative tasks from a few expensive developers to several cheaper admin staffTechnical Implementation* Designed and developed the backend and database changes needed to facilitate the “Child Accounts” feature.As a result of my focus on continuous improvement, I have significantly reduced (operating) costs as well as expanded the company’s target market. Show less
Licenses & Certifications

DevOps Foundation
DevOps InstituteOct 2017- View certificate

Docker Mastery
UdemySept 2017
Recommendations

Jodee mundy oam
Artist, Film & Festival Director | DEI Consultant | Cultural Leader | TV Presenter | Public Speaker ...Melbourne, Victoria, Australia
Beena premachandran
Senior Content Producer at ServiceNowBengaluru, Karnataka, India
Dr. gundula runge-borchert
Team Manager at IAV GmbHHamburg, Hamburg, Germany
Cesar gomez
Regional Sales Manager at British American TobaccoEstado Carabobo, Venezuela
Lalith ravikumar
Computer Science Engineering StudentChennai, Tamil Nadu, India
Zonika strauss
Communications & Marketing Manager, Educator and Copy EditorJohannesburg, Gauteng, South Africa
Recep kara
Lisans Derecesi - Ataturk UniversityTürkiye
David langbein
Manager - Appliances, Kitchen Cabinets & Millworks at Lowe's Companies, Inc.Kawasan Sekitar Pittsburgh
Astha panchkaran
Assistant Manager at S&P| LSSGB | Center of ExcellenceGurugram, Haryana, India
Nikhil jaisingh
Accounts Specialist | Finance & Operations Manager | Financial Planning & Analysis | Financial Repor...Bengaluru, Karnataka, India
Ankit jayswal
Asterisk | Kamailio | CPaaS | VoiceBots | GenAI | AI AgentsAhmedabad, Gujarat, India
Elamparithi m p
ManagerBengaluru, Karnataka, India
Anna winters,ms,rhia,chc
Compliance Director, ECO/FPO Parallon Physician Service Center (PSC)Nashville Metropolitan Area
Georgi kukev
CEO and Founder of Hostverse Ltd.Bulgaria
Sandeep s
Project Manager at i-exceed technology solutions private limitedBengaluru, Karnataka, India
Federico perri
Gestione clienti direzionali presso C.A.M.P.I. ANTINCENDI S.R.L. specialisti da tre generazioniVerona, Veneto, Italy
John lovie pagulayan
SharePoint, One Drive and Power Platform EngineerMetro Manila
Marco tebaldi
Sales Engineer | PMP® | AI Enthusiastic | passionate life-long learnerCatania, Sicily, Italy
Leticia rodrigues lisboa
Global Senior Change Management @ Booking.comNetherlands
Indrani adhya
SAP SD Consultant| Certified on S/4 HANA sales 2021| Implementation| Support | Roll out.Orlando, Florida, United States
...