Pankaj Thukral

Pankaj Thukral

Sr. Customer Service Executive

Followers of Pankaj Thukral1000 followers
location of Pankaj ThukralBengaluru, Karnataka, India

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  • Timeline

  • About me

    Leading People Change and HR Transformation at XEROX

  • Education

    • Sikkim Manipal University - Distance Education

      2010 - 2012
      Mass Communication & Journalism Mass Communication/Media Studies
    • XLRI Jamshedpur

      2017 - 2018
      PGCHRM Human Resources Management and Services

      Post Graduate Certification in Human Resource Management

    • XLRI Jamshedpur

      -
      Post Graduate Certification Human Resources Management/Personnel Administration, General
  • Experience

    • IEnergizer

      Jan 2005 - Dec 2006
      Sr. Customer Service Executive

      Customer Service and Billing - Operations

    • COLWELL AND SALMON COMMUNICATIONS (INDIA) LIMITED

      Jan 2007 - Jul 2007
      Customer Support Assistant

      Customer Account Management

    • Barclays Shared Services Private Limited

      Jul 2007 - Nov 2017
      HR Business Partner & Manager HR Operations

      Barclays is a global financial services provider, engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services all over the world.The Chief Operating Office within Retail and Business Banking (RBB) is at the heart of our customer proposition. It brings together Technology and Operations experts to develop, design and manage IT services and processes that make the lives of customers and colleagues much easier. Whether this is getting a mortgage in Italy, paying a bill in the UK or colleagues collaborating online on new initiatives, the RBB COO makes it possible. Show less

    • Amazon

      Dec 2017 - May 2024
      • Human Resources Manager

        Oct 2020 - May 2024
      • Human Resources Team Manager

        Dec 2017 - Oct 2020
    • Xerox

      May 2024 - now
      Leading People Change and HR Transformation
  • Licenses & Certifications

    • Six Sigma: Green Belt

      LinkedIn
      Aug 2020
      View certificate certificate
    • Lean Six Sigma White Belt Certification

      Barclays
    • Business Analysis Foundations: Competencies

      LinkedIn
      Aug 2020
      View certificate certificate