Deep Enrich
Pankaj Thukral
Sr. Customer Service Executive
1000 followers
Bengaluru, Karnataka, India
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About me
Leading People Change and HR Transformation at XEROX
Education
Sikkim Manipal University - Distance Education
2010 - 2012Mass Communication & Journalism Mass Communication/Media Studies
XLRI Jamshedpur
2017 - 2018PGCHRM Human Resources Management and ServicesPost Graduate Certification in Human Resource Management
XLRI Jamshedpur
-Post Graduate Certification Human Resources Management/Personnel Administration, General
Experience
IEnergizer
Jan 2005 - Dec 2006Sr. Customer Service ExecutiveCustomer Service and Billing - Operations
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COLWELL AND SALMON COMMUNICATIONS (INDIA) LIMITED
Jan 2007 - Jul 2007Customer Support AssistantCustomer Account Management
Barclays Shared Services Private Limited
Jul 2007 - Nov 2017HR Business Partner & Manager HR OperationsBarclays is a global financial services provider, engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services all over the world.The Chief Operating Office within Retail and Business Banking (RBB) is at the heart of our customer proposition. It brings together Technology and Operations experts to develop, design and manage IT services and processes that make the lives of customers and colleagues much easier. Whether this is getting a mortgage in Italy, paying a bill in the UK or colleagues collaborating online on new initiatives, the RBB COO makes it possible. Show less
Amazon
Dec 2017 - May 2024Human Resources Manager
Oct 2020 - May 2024Human Resources Team Manager
Dec 2017 - Oct 2020
Xerox
May 2024 - nowLeading People Change and HR Transformation
Licenses & Certifications
- View certificate
Six Sigma: Green Belt
LinkedInAug 2020
Lean Six Sigma White Belt Certification
Barclays- View certificate
Business Analysis Foundations: Competencies
LinkedInAug 2020
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