Sonia Benjamin

Experience

• 

  Wipro Limited

  Sept 2014 - Nov 2023

  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives. • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity. • Led powerful redesign of development and release process of product application in rapid 3-week Agile Scrum sprints, increasing communication and deliverables by 90%. • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. • Shielded scrum team from external interference for optimal productivity and success of Agile process. • Experience in working multiple agile frameworks - Scrum, Kanban.• Work with the Development team and Product Owner in prioritizing the sprint backlog.• Responsible for the gradual increase in sprint velocity.• Reporting Bugs and tracking them to closure through various tracking tools or JIRA.• Maintaining delivery reports for internal/external audits• Following Lean approaches – RCA/FSA• Responsible for Sprint Delivery plans from Design and On Time delivery from Design with Quality• Highlight blockers to Design SOS/PO if there is any change in Sprint commitments Show less Was part of the initial design team with three designers• Developed KPI reports on TIBCO Spotfire• Good hands-on experience in creating end to end reports from Information designer to User interface of all Spotfire reports.• Tested all TIBCO spotfire reports and was proactively part of resolving all bugs.• Mainly worked in customizing the reports according to various customer requirements. Hosted design forum meetings every week as the primary spokesperson for collaboration and communication among multiple teams including my own. Show less Handled the role of solution architect and designer and tester for the same time period Below are some of my responsibilities as a Solution Architect:• Directly interfacing with the customers/clients to understand and analyze the scope of customer requirements (handled 35+ customer requirements).• Provide appropriate solutions for the varied requirements to the development team.• Drive the development phase until the products are delivered to our customers.• Support customers post product delivery in case of any support requests, as well as handling direct escalations. Show less Below are some of my responsibilities and experiences as Business Intelligence Report Developer• Developed Key Performance Indicator (KPI) reports for various Ericsson nodes• Used SAP Business Intelligence Tool to develop KPI reports.• Tested the BI reports and was actively involved in trouble shooting bugs in universe.• Extensive use of SQ queries.• Involved in test case design for the User Stories/scenario’s and providing the verification specification document comprising of complete test cases that are to be executed by the tester. Also involved in test case execution, testing bugs raised in JIRA and preparation of test reports by analyzing test results.• Design and developed mappings for loading the source data into the staging area and also for l loading dimensions, facts and aggregate tables.• Good exposure to AGILE way of working and JIRA.• Actively involved in mentoring new Joiner’s to the team and giving them an insight to the product. Show less

  • Scrum Master

    Aug 2018 - Nov 2023

  • Tibco Spotfire Designer

    Sept 2017 - Aug 2018

  • Solutions Architect

    Jun 2016 - Sept 2017

  • Developer and tester

    Sept 2014 - Jun 2016
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  Bridgestone Mobility Solutions

  Nov 2023 - now

  • Scrum Master

    Aug 2023 - now

  • Program Manager

    Nov 2023 - now