
Pallab Sarkar
Systems Analyst

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About me
VP @CITI | M. Tech | ITIL | PSM | Digital Delivery & Prod Mgmt. | Banking | Technology
Education

Indian Institute of Technology, Kharagpur
1997 - 1999M. Tech Power Electronics
North-Eastern Hill University
1994 - 1997B. Tech electrical engineering
Experience

FrontLine Solutions
Jan 2001 - Feb 2002Systems AnalystResponsible for Design / Development and Implementation of Software Applications for Banking and Singapore Ports

HP
Mar 2002 - May 2005Sr. System Analyst- Was responsible for Design, Development and Implementation of some Large Scale IT projects for CPF and MOE.- Implemented SingPass, a single factor authentication system for all govt bodies in Singapore - Implemented Integrated Billing and Collections System for Ministry of Education

Citibank
May 2005 - Apr 2011Technical Project Manager (AVP)• Responsible for defining the Development Framework, Validation Framework and lead the complete Development lifecycle for Japan Ubiquity – an Innovative solution for Smart Banking. • Join the Management Meeting with Business / IT Heads to provide Development updates and discuss on critical issues resolution.• Lead the Development Team in the Application Development using cutting edge technologies - Websphere Portal, Portlet Factory, J2EE, SOA, Web Services.• Provide support as technical expert for some core banking BAU (Business As Usual) applications • Management of Production Incidents, tracking and coordination for several APAC / EMEA countries and make sure the issues are closed within the SLA period. • Work with Business Users and BA and provide necessary support as technical expert in converting the BRD (Business Requirement Document) & Functional Specification into Technical Spec.• Work on the application design and prototyping, prepare Design Spec and Architecture Documents• Manage development team across Singapore and China to deliver solutions end to end.• Perform regular code review to ensure that desired standards are meet and codes are traceable to FS / DS. Show less
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United Overseas Bank Limited (UOB)
Apr 2011 - May 2012Assistant Vice PresidentWorking in the Consumer Credit Origination platform

Citi
Jul 2014 - nowVice President
Licenses & Certifications

Digital Marketing - Course Completion Certificate
Singapore Institute of ManagementMay 2016- View certificate

DevOps Foundations: Site Reliability Engineering
LinkedInAug 2021 - View certificate

IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeJul 2019 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jan 2023 - View certificate

Putting ITIL® into Practice: Problem Management Techniques
LinkedInSept 2021 
Accredited iby IDC: CEO Award for impact
Citi CEO Award for ImpactAug 2020
DevOps Leader
DevOps Institute- View certificate

Scrum Master Certified (SMC)
Scrum.orgDec 2019 - View certificate

Cloud Architecture: Advanced Concepts
LinkedInSept 2021 
JQuery
Learning Tree InternationalAug 2015
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