Andreas Jafri

Experience

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  Veutech, Inc.

  Jan 2009 - Jun 2015

  Operations Manager

  • Responsible for maintaining day-to-day team operation (Indonesia team).• Make sure all divisions give an excellent service quality to the buyer.• Manage and coordinate the team's communication with external parties.• Manage marketing strategy for promotion.• Manage sales and shipping to be processed in a timely fashion.• Maintain the team's quality output.• Analyze account and sales performance.• Establish, execute, and manage the recruitment process (HR function).• Establish a new supplier/partner.• Process both internal and external parties' input and feedback to improve the store.• Maintain own warehouse and Amazon warehouse stock according to FIFO strategy. Show less

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  Q-Boat Volunteer Team

  Jan 2011 - Jan 2019

  Co-founder and Manager

  • Manage the team• Establish partnership with clients• Secure project deals with clients• Communicate with clients• Deliver event/product/service to users• Manage and coordinate team's communication with external parties• Design and execute event with client's marketing team• Manage team's event planning• Maintain team's quality output• Establish, execute, and manage the recruitment process (HR function)• Process both internal and external parties' input and feedbacks to improve the team• Manage team operation during the event• Implement Qboat's values when communicating with users and clients Show less

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  Agate

  Mar 2013 - Dec 2013

  Community Manager

  • Manage community for all Agate games in social media (Facebook, Twitter, and Agate Forum)• Responsible for building and maintaining communities• Design and execute both online and offline community events• Improve communication between users and developers• Implement Agate's 4 core values when communicating with users and partners

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  Agate

  Jan 2015 - Jan 2017

  Product Manager

  • Develop new games for Agate's IP or third-party• Create and manage development schedule and timeline• Manage and assist the game development process from ideation to launch phase• Maintain documentation of all aspects of the project and overall quality• Manage and assist the creation process of the game• Create and update game design documents• Manage the creative process to create fun and balanced games• Publish games to related stores• Analyze current market trending• Analyze product and revenue performance• Design and execute cross-promotion, marketing plan, and partnership• Create a weekly game performance report• Maintain the team's quality output• Process users input and feedback to improve the product• Establish a partnership with partners• Secure partnership deals with partners• Manage the team's communication with external parties• Implement Agate's 4 core values when communicating with users and partnersHighlighted Games: • Valthirian Arc: Hero School Story• Upin & Ipin Demi Metromilenium• Edho Zell: Tap Tap Nyamuk• Juragan Terminal• Football Saga 2 Show less

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  Classykidzshop

  Jul 2015 - Aug 2016

  Operations Manager

  • Responsible for maintaining day-to-day team operation (Indonesia team).• Make sure all divisions give an excellent service quality to the buyer.• Manage and coordinate the team's communication with external parties.• Manage marketing strategy for promotion.• Manage sales and shipping to be processed in a timely fashion.• Maintain the team's quality output.• Analyze account and sales performance.• Establish, execute, and manage the recruitment process (HR function).• Establish a new supplier/partner.• Process both internal and external parties' input and feedback to improve the store.• Maintain own warehouse and Amazon warehouse stock according to FIFO strategy. Show less

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  Digima ASIA

  Jan 2017 - Jan 2019

  • Manage and lead a cross-functional team to design, develop, and implement learning content and platform solution • Collaborate with the Instructional Design Team and Learning Consultant Team to create a learning solution that is innovative, appealing, appropriate, fitting with project requirements, and implementable by the team.• Devise and run ideation and prototyping processes that generate potential new projects that meet the company's creative, business, and product needs.• Define and evolve world-class standards for learning solutions at the company on the existing and future learning strategies.• Follow through and ensure that the project vision is reflected in all stages of the design and implementation of mechanics, systems, controls, and user experience. • Inspire and energize the team, utilizing research and references to lead them towards creative success.• Collaborate with other teams to harmonize the content solution throughout the company and work directly with the clients as necessary.• Provide coaching and mentoring to the internal team. Show less • Design, develop and implement business initiatives for benefit of the company, clients, and partners.• Communicate with clients to strategize the best learning solution.• Develop digital learning product/service solution.• Manage and coordinate the team's communication with external parties.• Design and execute the event with the client's marketing team.• Maintain the team's quality output.• Establish, execute, and manage internal projects to leverage the company's strategic position.• Process both internal and external parties' input and feedback to improve the team.• Provide coaching and mentoring to the internal team.• Implement Digima Asia's values when communicating with users and clients. Show less

  • Head of Learning Solution

    Jan 2018 - Jan 2019

  • Associate Vice President of Business Development & Corporate Strategy

    Jan 2017 - Jan 2018
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  TDCX

  Dec 2019 - Jul 2021

  Senior Digital Marketing Consultant for Google Ads

  • Provide technical assistance and consulting service for Google's clients, especially for Large Customer Sales and Top Tier clients, for various Google products: Google Ads Accounts, Google Analytics, Google Tag Manager, and Google Merchant Center.• Identify, troubleshoot, and optimize client’s marketing activities.• Educate and train clients for the latest update of Google Products.• Improve workflow and process in accordance with the latest update of Google Products.• Communicate with cross-functional internal teams to deliver an excellent customer experience. Show less

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  Agate

  Jul 2021 - now

  • Work closely with Product Manager, Game Designer, Data Analyst, Marketing and Community Management to coordinate Live Ops activities, such as in-game event, in-game sales and promotion, in-game communication, or game feature update to drive monthly goals and target metrics of the game.• Develop a comprehensive Live Ops plan or re-design the existing Live Ops activities to engage users.• Manage the implementation of live events or new features and overseeing the deployment from testing to reporting.• Monitor game key metrics and user feedback, report the Live Ops activities’ performance and analyze its impacts on the assigned KPIs.• Utilize and suggest a product feature and tool optimization to the development team by surfacing unmet player and admin needs.• Analyze competitor products and initiatives to benchmark best practices. Show less

  • Senior Business Development Manager

    Mar 2023 - now

  • Head of Publishing

    Jan 2022 - Mar 2023

  • Senior Live Ops Manager

    Jul 2021 - Dec 2021