Mahardhika Setyawan

Mahardhika Setyawan

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  • Timeline

  • About me

    Global certified Warehouse Management Global certified Toyota Business practice Experience :1. Head of Warehouse Logistic , 2. Head of Network Standard. , 3. Head of After Sales Planning at Toyota Indonesia.

  • Education

    • Institut Teknologi Sepuluh Nopember Surabaya

      2006 - 2010
      Bachelor's degree Information Technology
  • Experience

    • Toyota Astra Motor

      Jun 2010 - now

      Manage and Standardize dealer operation, total Customer Relationship Management system, in all Toyota Network in Indonesia. Manage overall warehouse management(12.000 line order, 120 trucks receiving parts, Export operation, over 250.000 parts type, over 202 members, manage over 100.000 m2 land (10 times soccer field) and 41.000 m2 warehouse building)Process and system improvement in overall service parts process Responsible for delivery service parts(12.000 line order/ 55 trucks per day) from national warehouse to all toyota workshop and export customer. Responsible for service parts quality management and development both process and system in Toyota service parts national warehouse.

      • After sales business

        Jan 2022 - now
      • Network Development Manager

        Jun 2018 - now
      • Manager, Toyota service parts national warehouse, industrial estate, cibitung

        Jun 2015 - Jun 2018
      • Parts issuing section

        Jun 2013 - Jun 2015
      • Quality and operation development

        Jun 2010 - Jun 2013
  • Licenses & Certifications

    • Warehouse manager

      Jan 2016
    • Dealer operation standardization

      Toyota Astra Motor
    • Supply chain specialist

      Toyota Astra Motor
    • Warehouse storage kaizen, by tmc-japan

      Storage Management
      May 2012