Deep Enrich
Erin Kreidell
Operations Supervisor
298 followers
Holiday, Florida, United States
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About me
Technical Architect & Designer
Education
University of South Florida
2006 - 2007Bachelor of Business Administration - BBA
University of Phoenix
2002 - 2006Associate's degree Business/Commerce, General
Experience
US Navy
Mar 1996 - Mar 2000Operations Supervisor
Automated Packaging Inc (API)
Apr 2000 - May 2001Administrative Assistant
Orange
Jan 2001 - Jun 2022Supported customers as they transition from sales prospects to active users of your products. Focused on building close, long-term client relationships to hit goals and targets. Worked to successfully add additional new offers. Managed both Partner Programs and a team of specialists to support the regional sales teams. Currently working on implementing a Customer Success tool and structure for our Software Practice. Create and developed supporting tools to improve the business and capabilities of my team.
Customer Success Manager
May 2019 - Jun 2022Program Manager
May 2009 - Jun 2022Project Specialist
Jan 2001 - Jun 2022Inventory Manager
Jan 2001 - Jan 2009
Magical Vacation Planner
Dec 2019 - nowTravel Advisor
Orange Business Services
Jun 2022 - nowTechnical Architect & Designer
Licenses & Certifications
- View certificate
Certified ScrumMaster (CSM)
Scrum AllianceJun 2019
- View certificate
Agile Foundations
LinkedInJun 2019 
Agile Software Design Profesional
Learning Tree InternationalApr 2019- View certificate
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERNov 2020
Volunteer Experience
Board Member
Issued by HIGH HOPES IN HIGH HEELS on Aug 2022Associated with Erin KreidellVolunteer
Issued by WHAT THE BUC REALLY MATTERS FOUNDATION INC on Mar 2020Associated with Erin Kreidell
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