Dwaipayan Biswas

Experience

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  Daegis

  Nov 2006 - Nov 2007

  Final Media Technican

  * Provided litigation support through Data manipulation and in-house software.* Analyzed large collection of data to construct load files for various data models.* Analytically resolved complex data models for integration into client systems.* Constructed and managed databases according to client specifications.* Organized and oversaw the development of various rolling productions. * Trusted with sensitive legal information. * Setup and ran OCR as client or server configuration.* Setup document containers for export from our internal data warehouse. Show less

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  Spa Finder

  Nov 2007 - Aug 2008

  QA / Business Analysis

  * Performed all testing of new features and bugs on the SpaFinder website* Assisted in the design, planning, and project tracking of a major site redesign * Maintained bug tracking systems such as Bugzilla* Wrote documentation for new and existing functionality* Researched new technologies and gathered data to meet the needs of business teams.

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  GramercyOne, LLC

  Aug 2008 - Jan 2011

  QA Analysis

  * Performed all functional and UI testing for a web-based reservation management and retail point of sales system targeted to the spa and hotel services industry * Led and coordinate staff members for regression testing during the testing phase of every release* Assisted development team leads in the build and release phase of new features to production at the end of sprint cycles* Detected and validated bugs reported by all departments and file as task into FogBugz with established due dates documented new and existing functionality using information gathered from business and development teams to maintain and expand existing SpaBooker functionary in Confluence* Assist SpaFinder’s development team leads in the interview process of new quality assurance candidate Show less

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  Roubini Global Economics

  Jan 2011 - Oct 2011

  QA / Business Analysis

  * Performed functional and UI testing of Roubini.com an economics research, market strategy, and publication site * Performed testing on modifications to RedDot Content Management System and custom tools, content module audit, and admin duties of RedDot* Performed testing of custom tools in Sugar CRM sales tools changes* Created and maintained all test case and test planning in Testlink, test case management software* Assisted in the planning and requirement discovery of a major redesign of Roubini.com * Performed all testing and test planning to assist in the successful launch of Economonitor.com, an economics-based blogging site using WordPres Show less

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  VYou

  Oct 2011 - Apr 2012

  Quality Assurance Engineer

  * Performed functional and UI testing of VYou.com, a social media service oriented around asking and answering questions in video format for both Apple (iPhone/iPad) and Android markets * Created executed test cases using Adobe Flash and HTML5 support for video and audio capture for both web and mobile apps* Tested Facebook functionalities with VYou app for login, signup, share, video embeds, invite friends, and create test Facebook accounts using the test Facebook developer tool* Managed weekly releases by selecting stories, features, bug and reviewing them with Head of Product and Communication Show less

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  Robert Half International

  May 2012 - Aug 2012

  Freelance Consultant

  * Provide UI and functional testing of online ads and html email campaigns* Provide cross browser and email services testing for email campaigns * Tested iPad ads designed to be sales tools for pharmaceutical clients. * Report bugs and defects in Jira.

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  CityEats, Scripps Networks Interactive Inc.

  Aug 2012 - Nov 2013

  QA Analyst

  * Performed functional and UI testing of CityEats.com, an online restaurant reservation platform consisting of web and native applications (iOS/Android)* Provided administrative services for Jira, including project schema setup and various setting for GreenHopper (a Jira agile scrum management tool)* Bridged knowledge base and collaborative work efforts of two off-site teams (developers and QA)* Designed and set up workflow and process acceptable for stakeholders and the development team needs* Setup and administer sprints for bi-weekly Scrum, including updating agile board, setting up priority, acceptance testing, help estimate remaining work, calculate estimated velocity, and focus factor* Write proof of concept automation test cases in Ruby and C#* Collaborated daily with development and QA teams to keep an accurate flow of work using Scrum methodologies Show less

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  ComiXology

  Dec 2013 - Jun 2018

  QA Analyst

  * Created, developed, and maintained test plans, suites, and cases for features on web and mobile applications as well as identifying defects with quick turnaround for ComiXology’s online retail store of digital comic books purchases, sales, and library management* Discovered and resolved CDN issues where internal services were purging all cached items whenever a single book object was changed, while collaborating with team leads and devops to escalate fixes/deploys that notably reduced total cost of CDN services (actual numbers not known).* Performed UAT and API testing on both Android and iOS native apps for all features during sprints, build/release, and post deployment of releases for over 4 years* Wrote automated tests for the mobile apps using selenium web driver and Appium for both native application platforms while responding to code reviews from the SDETs* Continually produced optimized test case coverage and reduced time to verify, leveraging @microsft/pict* Setup TestRails to auto generate emails regarding project status, test coverage and, defects, to department managers and leads on daily bases while providing metric as a weekly progress summary email* Document QA processes, best practices, and product changes for knowledge share for QA team member and new hires* Responsible for testing of internal Amazon service integration involving PHP to Java migration, endpoint and services changes to comply with Amazon’s security guidelines. * Assisted Devops and client teams in various switch overs and related to infrastructure changes where I identified and resolved various points of failure such as SSL cert issues, requirements being off, services migrations, and other configuration changes* Beta tested various devices including Amazon Echo, Alexa, and Kindle products.* Active member of 4 years in the company “Culture Club”, an internal group designed to foster company culture Show less

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  Motion Recruitment Partners

  Aug 2018 - Nov 2018

  QA Contractor - Hometeam

  * Responsible for manual testing native and web apps for Hometeam (SaaS), a patient wellness software, and writing/reviewing test plans, cases, and strategies for releases/sprints, documenting API and DB changes for share knowledge for QA team* Led QA department of three over all projects while determining QA deliverables, testing strategies, and assisted in generating project timelines* Collaborated daily with development to keep an accurate flow of work using Scrum methodologies

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  Motion Recruitment Partners

  Mar 2019 - May 2019

  QA Contractor - Equinox

  * Responsible for QA test case development, maintenance, testing strategies and execution of Equinox’s Android and iOS applications on a bi-weekly releases* Participated in Material Review Board (MRB) and Production Response Team (PRT) meetings* Wrote daily status reports containing progress of issues discovered and * resolved to department heads* Collaborated daily with development to keep an accurate flow of work using Scrum methodologies

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  Wheels Up

  Jun 2019 - Feb 2022

  QA Analyst

  * Developed and maintained test plans, suites, & cases for over 15 projects ranging from customer flights (on mobile and desktop), member services (booking management, fulfillment/awards, salesforce, customer chat apps) to service infrastructure and end point changes resulting in verification and defect resolution of many shipped deliverables.* Responsible for managing staging/qa environments in jenkins to juggle feature and patch release states and their approvals working with various engineering teams to resolve changing configs/props, latest database migrations, and other software development issues.* Product and engineer’s “Favorite” resource for upcoming feature requests during discovery phases to identify breaking changes to other company properties/functionality and avoid any possible regressions while documenting test plans for said features. * Reduced booking failures and customer support issues by validating actual data for baggage limits vs staging and production data stores/endpoints* Participated in feature discussion sessions while training and onboarding new product owners and developers into ongoing projects in conjunction with new qa analysts to understand and adopt departmental testing strategies, FE/BE/infrastructure technologies, and data driven testing while maintaining 1:1 relationships* Started a departmental process of the “The Friday afternoon QA update” email which provided weekly updates on the QA dept interactions, approvals, escalations, notable interactions and priority changes resulting in more time to approve/resolve efficiently received by 20+ stakeholders and leads.* Collaborated daily with development and dev-ops to keep an accurate flow of work using Scrum methodologies Show less

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  SmartAsset

  May 2022 - now

  Software Engineer