
Mala Navalingam
Marketing and Production Material Control Assistance

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About me
HR Specialist at American Express
Education

Asia e University, Malaysia
2011 - 2012Master in Management Management GPA: 3.92 & CGPA: 3.83 / 4Awarded Merit Scholarship for Excellent result in Semester 1 Semester 2 & Semester 3

University of Bradford
1994 - 1997Bsc in Business Management Management
Experience

ICHI BAN Plastics
Jan 1998 - Sept 2000Marketing and Production Material Control AssistanceMarketing Prepare quotation and costing for customer.Verify purchased order (PO), Invoices, Delivery order and prepare custom forms.Arrange and co-ordinate delivery of goods timely to customerInvolve in general administrationProduction Material ControlCo-ordinate and monitor incoming and outgoing of raw material, packing material and inventoryLiaise with sub-contractor pertaining to deliveries.Ensure the smooth delivery of goods to customer, is in accordance with the level of inventory. Show less

UNITED CHEMICAL INDUSTRIES BERHAD
Sept 2000 - Mar 2003Purchasing ExecutiveWork Description Handle various department purchase requisition (PR) and purchase order (PO)Work closely with marketing and planning department in order to meet the market expectation by minimizing excess stock and obsolescence.Responsible to sources for new supplier or vendor accordance to company policies and procedure.Prepare Customs Exemption Report (CJ-5) and inventory report for KLSEPrepare internal monthly inventory reportLiaise and follow up with supplier pertaining to orders, ensure cost effectiveness and negotiate cost Show less

Access Great Way
Dec 2003 - Mar 2005Administrative ExecutiveIndustry : Education (E-learning)Date Joined; Work Description Administer daily activities such as co-coordinating meetings and prepare meeting minutes for MD and conduct internal training for staff pertaining to company policies and procedures.Ensure proper filling and tracking of delivery orders, invoices, staff timesheet, leave and MC recordsResponsible for staff EPF and SOCSO.Co-ordinate and organized task by preparing monthly schedule for staff.Involve in company promotion and advertising activities by preparing newsletters and broachers.Arrange seminar and workshops for subscriber/clients.Handle issues, problems or complaints from subscriber in an effective and timely manner in absences of MDMaintain accurate sales report including commission distribution among the agents and tracking incoming sales.Handle and prepare monthly reconciliation of petty cash balances. To request for additional monies as and when necessary.Ensure the staff meets the requirement of their task and monitor their performance in achieving their target based on their monthly schedule. Show less

Infineon Technologies
Jun 2005 - Sept 2006HR Administrator , Training and Development ExecutiveWork Description Co-ordinate MIMOS ProjectAdminister new employee's registration for training to MIMOS Semiconductor Berhad.Handle trainee's accommodation and transportation.Follow up with trainee's performance and achievement during training.Prepare performance and analysis report of the trainees for the management review.Manage training schedule, material and trainees.Schedule and implement training for new hires such as orientation and product training.Maintain and manage training database and training data entry (Using SAP System) such as training attendance record were updated regularly in order the trainees to view their training record and bookings.Ensure proper filling of attendance list, evaluation forms and room booking invoices of completed trainings. Manage the delegation and transfer of overseas trainees.Administer all Bond agreements, LOU, VISA and other traveling documentation of trainees.Handle trainee's insurance coverage and credit card application.4. ACCESS GREAT WAY (M) SDN BHD Show less

Intel Products (M) Sdn Bhd
Nov 2006 - Nov 2007Document Controller ExecutiveWork Description:Create and maintain Project Files IndexHandle high Volume of incoming and Out going documents Administer document control room Set up and maintain filing systemOrganize and prepare files for records managementInterface with Project teamCreate and maintain logs to efficiently track document statusTrack and route document for signatures among defined departmentsEnsure trades are notified of all available drawing packages. Create transmittal, copy and distribution for all external correspondence.Maintain hard copy project files for predetermined documents, drawings and specificationsPrepare document for archiving at project close outRender general admin assistance to the Project Team Show less

PENANG INTERNATIONAL DENTAL COLLEGE
Apr 2008 - Dec 2012Senior Human Resources & Administration ExecutiveResponsible for the overall management of the HR administrative department• Liaise & deal with Ministry of Higher Education for Teaching Permit application (academic staff).• Liaise & deal with Malaysian Dental Council for Temporary Practicing and Annual Practicing Certificate application.• Manage end to end Immigration matters - documents for VISA/Employment pass application.• Manage onboarding process of local and Expatriate (professionals) staff- Recruitment of staff and appointment.- New Hire Orientation program• Manage benefit administration - insurance and claims.• Manage payroll administration for local and Expatriate (professionals) staff.• Create and manage in house training program• Handle and manage Employee Provident Fund and SOCSO administration• Manage huddle / counseling session for employees pertaining to their work-related matters and disciplinary issue.• Manage report and update management on staff related matter, recruitment strategy and statuary requirement.• Manage and maintain confidential documents, records and filling system for seamless data / documents retrieval.• Manage engagement activity and event• Manage, update and report real-time activities in the department Show less

American Express (M) Sdn Bhd
Dec 2012 - now• Ensuring Market Colleague Plan goals are on target yearly. o designed a detailed work plan to ensure all HR operations are running seamlessly• Manage end to end monthly data analysis for Country Executive team. Analyze data into insights for the management. • Manage end to end onboarding program for new hires in collaboration with various stakeholders. Design, refresh and execute programs to meet local market nuances • Create a robust people leader upskilling program for new and existing people leader. • Develop an offboarding process as to ensure great colleague experience and ensuring zero risk for the Company from compliance perspective. Manage and monitor time sensitive cases. • Initiate and implement process automation and digitization (project)• Manage end to end Talent Review for B30 colleagues• HR Business partnering - collaborate with lines of business and building relationships with leaders to ensure effective coordination of significant matters • Lead center wide initiative / projects Show less • Create and execute colleague engagement roadmap for CEG team• Support CEG Director and Manager on day-to-day activities such as data analytics, center engagement activities and support business leaders• Review polices and collaborate with COE’s to refine the processes• End to end in charge of onboarding process, offboarding process and people leader up skilling training.• Handle and develop process to manage background verification and referral bonus • Manage end to end benefit administration for the center• Manage Statutory matters such as Employee Provident Fund (EFP), Employee Social Service (SOCSO), Inland Revenue Board and Immigration related processes Show less
HR Specialist
Jul 2017 - nowHR Analyst
Dec 2012 - Jun 2017
Licenses & Certifications

Harvard Leadership Edge
Harvard Business Publishing Corporate LearningAug 2023- View certificate

INCLUSIVE LEADERSHIP: ENGAGING MULTIGENERATIONAL WORKFORCE
Human Dynamic Group
Honors & Awards
- Awarded to Mala Navalingam18th Contact Centre Association MYS (CCAM) Contact Centre Association MYS (CCAM) Sep 2017 SILVER Award for Best Contact Centre Support Professional – HR
- Awarded to Mala Navalingam1st MHR & GELR award - 2016 Global recognition from “Global Market HR and Global Employee Labor Relation” that happens 3 times in a year. Employees are recognized in two category “Create Sustainable Solution” and “ Maximizing Business Impact”I was 1st HR personnel from Malaysia to be recognized for “Creating Sustainable Solution” categoryI was recognized for my collaboration with global team to in corporate myHR Service Center number (1800 88 2215) into Amex general line and create good Call Centre employees… Show more Global recognition from “Global Market HR and Global Employee Labor Relation” that happens 3 times in a year. Employees are recognized in two category “Create Sustainable Solution” and “ Maximizing Business Impact”I was 1st HR personnel from Malaysia to be recognized for “Creating Sustainable Solution” categoryI was recognized for my collaboration with global team to in corporate myHR Service Center number (1800 88 2215) into Amex general line and create good Call Centre employees experience.This is the first initiative to introduce HR Service Helpdesk number by American Express Malaysia. Show less
- Awarded to Mala NavalingamPinnacle Award - 2016 Annual award to recognize top 1% of total employee population.It aims to recognize outstanding individuals who are not only high performers but have gone above and beyond to contribute to employees of Amex Malaysia (as attached)I was recognized for my collaboration with IRB dept. to create permanent solution for our Payroll team and stake holders.
- Awarded to Mala NavalingamStage of Pride - 2016 This is quarterly award to recognize approximately 5% of total employee population.It aims to recognize individuals performance and their above & beyond contribution to their respective business unit, customer (internal & external) and Amex Malaysia as well .I was recognized for my initiative to clean up rehire employee database and incorporate of myHR Service Center number (1800 88 2215) into Amex general line and create good employee experience.
- Awarded to Mala NavalingamMAXICOURSE ASIA MALAYSIA (Implantology Programme) - 2010
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