Erin Slattery

Experience

• 

  Arizona State University

  Aug 2013 - May 2016

  Senior Resident Assistant
• 

  Travelers

  Jun 2016 - Dec 2017

  Litigation Account Manager

  • Analyze clients liability and risk in complex litigations• Manage million dollar budgets for a multitude of account holders • Develop resolution strategies that benefit all parties, present these conclusions to upper management• Collaborate with outside counsel and colleagues to determine unique settlement tactics

• 

  Conga

  Jan 2018 - May 2021

  • Structured and reviewed sales and customer success contracts to ensure realistic deliverables for our customers and Conga. • Wrote and published process documents internally to our sales and customer success teams. • Managed a team of 4 contractors for a data governance project utilizing Salesforce and Dun & Bradstreet. • Collaborated with Salesforce Admins to research and fix pain points within our system. • Assisted in the implementation of our "Sales Ops Office Hours" where our worldwide sales & customer success teams could come in and ask questions and get answers on the spot which aided in shift to have deal review occur pre-opportunity closure Show less Conga is a cloud-based document generation, presentation and reporting application for Salesforce®. Conga allows businesses get more value from their Salesforce® CRM, by automating documents and accelerating sales. As a Salesforce® Platinum Partner, Conga has built a base of more than 550,000 users, in 45+ countries, across all industries. Thousands of organizations rely on Conga daily to manage and simplify critical business processes. As a Conga Account Manager, I am actively involved with growing businesses value from Conga, enhancing strategic partnerships, and accelerating cross sell and up sell opportunities. Show less

  • Senior Sales Operations Analyst

    Sept 2020 - May 2021

  • Sales Operations Analyst

    Jul 2019 - Sept 2020

  • Customer Success Manager

    Feb 2019 - Jul 2019

  • Account Manager

    Jan 2018 - Feb 2019
• 

  Udemy

  May 2021 - now

  With a mission to improve lives through learning, Udemy is the largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today’s economy. Forty million students are mastering new skills from expert instructors teaching over 155,000 online courses in topics from programming and data science to leadership and team building.

  • Manager, Deal Desk

    Apr 2025 - now

  • Team Lead, Deal Desk

    Mar 2024 - Apr 2025

  • Senior Deal Desk Manager

    Sept 2022 - Mar 2024

  • Deal Desk Manager

    May 2021 - Sept 2022