Harvey J Flowers Jr, MBA, CPRIA

Experience

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  Stage Stores

  Jun 2008 - Sept 2011

  Sales Associate
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  Walmart

  Nov 2008 - Sept 2011

  Customer Service Manager

  • Managed 24 cashiers and customer service representatives • Created schedules and time off for employees• Dealt with customer service issues • Handled interviews and hiring for the store• Provided coaching and training to new hires• Developed strong customer service and management skills

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  Liberty Mutual Insurance

  Sept 2011 - Apr 2020

  • Responsible for account management of 9 accounts• Prospect individual clients, companies and source partnership• Analyzing performance for daily, weekly and monthly adaption to keep pace with quota and goals• Conducted several job shadow interviews for potential new hires• Motivated new sales agents through coaching and explaining company process and procedures• Evaluated prospective client on insurance needs through consultative selling• Grew business by identifying new target markets, establishing and nurturing customer relations, and generating creating innovative strategies • Dealt with customer queries; analyzed precise ongoing market analysis and valuation of competitors and looked out for unique ways to enhance sales• Consistently met and exceeded all sales and performance goals that leads to efficient operation • Educated clients about proper coverage based on their needs• Executed value based selling to uncover different needs to close the sale• Earned awards for meeting sales goals such as Pacesetters, pacesetters plus, and Mulligans summer sales VIPInsurance Agent for Auto, Home, Life and Annuities in PA, OH & WV. Show less

  • Lead Sales Representative

    Sept 2011 - Apr 2020

  • Claims Service Representative

    Sept 2011 - Oct 2011
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  USI Insurance Services

  Apr 2020 - Sept 2022

  Personal Risk Specialist

  USI is a leading local and national insurance brokerage and consulting firm delivering customized property and casualty, employee benefits, personal risk, and retirement solutions throughout the United States.My team analyzes client business issues and challenges leveraging USI ONE™, a proprietary platform integrating analytics, networked resources and strategic planning to deliver highly customized solutions with economic impact. USI’s property and casualty team provides risk management and insurance advice on broad risk exposures including: • Workers' Compensation• Property Coverage• General Liability• Auto Liability• Umbrella/Excess• Management Professional Services (MPS)• Environmental• Product Liability• International• Claims & Risk Control and moreExperience the USI ONE Advantage® and learn how our property & casualty practice offers highly specialized solutions and services to identify, quantify and eliminate exposures for total cost of risk management. To learn more about USI, our capabilities, and our resources, please contact me at Harvey.Flowers@usi.com or 724-944-0970. www.usi.com/property-casualty/ Show less

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  Encova Insurance

  Sept 2022 - now

  Personal Lines Territory Manager PA/WV