Drew Hill, MBA

Drew Hill, MBA

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location of Drew Hill, MBARochester, New York, United States

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  • Timeline

  • About me

    Senior Manager Quality Control & Service Optimization @ DHL eCommerce | MBA in Logistics

  • Education

    • East Carolina University - College of Business

      -
      Master of Business Administration - MBA
    • Irondequoit High School

      -
      Advanced Regents Diploma
    • St. John Fisher University School of Business

      -
      Bachelor of Science
  • Experience

    • FedEx

      Sept 2006 - Aug 2014
      • P&D Manager

        Apr 2011 - Aug 2014
      • Operations Planner

        Jan 2010 - Apr 2011
      • P&D Service Manager/Inbound Sort Manager

        Sept 2006 - Jan 2010
    • DHL Express

      Aug 2014 - Aug 2015
      General Manager, Operations (DH Partners- 3PL Provider for DHL Express)

      Guided operational and financial performance along with contract execution of multiple teams providing international 3PL and final mile solutions. Territory serviced B2C and B2B customers in North Carolina and Virginia via 1 station (Raleigh, NC) and 2 sub-stations (Greenville, NC & Wilmington, NC).

    • DHL eCommerce

      Sept 2015 - Jul 2021

      Selected to support implementation, launch, and continual development of DHLeC-Americas’ first ever Quality Control Center. Strategic initiative takes active steps toward ensuring timely delivery of customer shipments by proactively managing the product shipment life cycle and identifying root cause analysis for operation and supply chain improvements. Recruited to take ownership over distribution center quality, compliance, and solution execution; steering supply chain enhancing cross-functional collaboration. In this role, I drove domestic parcel delivery performance throughout the Southeast and Mid-Atlantic through two of our premier distribution centers in Raleigh and Baltimore as an internal operations consultant, LTL/FTL vendor compliance manager, and business partner to our final mile partner, the United States Postal Service.

      • Quality Control Manager

        Nov 2017 - Jul 2021
      • Manager Quality Assurance and Delivery Performance

        Sept 2015 - Oct 2017
  • Licenses & Certifications

    • First Choice Champion - Master Bronze (Lean Six Sigma Green Belt Equivalent)

      DHL eCommerce Solutions
      May 2016
    • Regional Carrier and Crossdock Security Audits

      DHL eCommerce
      Sept 2015
    • PeP Expert

      DHL eCommerce Solutions
      Oct 2018
    • Certified eCommerce Specialist

      DHL eCommerce Solutions
      Jul 2022
    • Lean Six Sigma Green Belt

      Six Sigma Global Institute
      Nov 2018
    • First Choice Advisor

      DHL eCommerce Solutions
      Oct 2022