Alfonso Arce

Experience

• 

  CIDCA

  Jun 2004 - Jul 2005

  Program Director

  Description Administrative and academic coordinator for the Systems Technology program.Responsibilities• Coordination of the teaching personnel for the systems engineering program. 63 teachers and more than 8000 students.Achievements• “Registro calificado” for the faculty before the Education Ministry.

• 

  Multimedia Software

  Jul 2005 - Nov 2007

  Sales Engineer

  Description Business developer and services pre-sales. Project Manager.Responsibilities• Presentation to High Level executives (Majors, Governors, Education Secretaries, CEOs)• Business developer• Implementation project leader Achievements• Sale and Project Management for “mejora de competencias lógico-matemáticas a nivel nacional con el Ministerio de Educación”.• 10M+/month Business goal meet.

• 

  STI (Outsourcing for Telmex)

  Nov 2007 - Aug 2009

  E-Business provission Engineer

  Description Technical leader for managed services implementations (Operating Systems, Telecommunications infrastructure, Backup, Monitoring, Virtualization, etc.).Responsibilities• Technical support to the Products/Services definitions.• Data center services design and provisioning (Virtualization, Servers, Applications, Security, Backup Systems, Storage Systems, etc.).• Telecommunications and IT Provisioning Project Management.Achievements• Services implementation with more than 200 servers with mixed infrastructure (virtual7physical). MPLS network and security systems. Show less

• 

  Claro Colombia

  Aug 2009 - Mar 2017

  Description Company strategy implementation leader (Technological Evolution, Product/Services Development, Services pre-sales, Budget, etc.). Services Architecture and Innovation. Project Management.Responsibilities• Development of commercial projects designed to generate business opportunities, providing technological tools to support the business.• Responsible for pre-sales, business development and operations departments effective collaboration. Customer follow-up and development of technical proposals.• Responsible for Managed Service’s budget CAPEX/OPEX.• Responsible for Managed Service’s Capacity (DNS, Load Balancing, Automation, Video surveillance)• General Support in Product/Service Development of the Managed Services Portfolio.Achievements• Design and Project Management of the Data Center Automation Architecture. General Budget: $2 millions USD. Project time: 18 months. Objective: Design, deliver and lead the change of the Data Center Managed Services’ automation.• Product development of the Hosted Exchange, Load Balancing, Virtual and physical hosting Products/Services.• Design and Project Management – Mobile and Fixed operation cache DNS. General Budget: $500k USD. Project time: 7 months. Objective: Design, deliver and migration of Telmex and Comcel cache DNS.• Design and Project Management – Fixed operation authority DNS. General Budget: $1 million USD. Project time: 6 months. Objective: Design, deliver and migration of Telmex cache DNS. Show less Description Operations processes transformation leader. Managed Services Level 2 and 3 support. Project Manager.Responsibilities• Technical support on the products/services definition from the Managed Services portfolio.• Microsoft Exchange and Active Directory Administrator• Microsoft Windows and Linux operating systems Administrator.Achievements• Senior Project Manager for the SENA’s Data Center Implementation. General Budget: $4 million USD. Project time: 5 months. Objective: Migrate all Customer’s information systems (45 information systems) to Claro’s Data Center. Direct/Indirect Report: 32 engineers. • Senior Project Manager. IT service Automation projects. General Budget: $500k USD. Project time: 1 year. Objective: Automate the provisioning of the Claro’s Data Center Managed Services. Show less

  • Senior Research And Development Engineer

    Jul 2012 - Mar 2017

  • Operations Engineer

    Aug 2009 - Jul 2012
• 

  Tradecraft Colombia

  Apr 2017 - Jul 2020

  Founder, CTO, Data Scientist

  Founder and chief designer, architect and developer for Machine Learning systems applied to stock trading strategies and transportation industry.• Definition, design, development, and onboarding of 12 microservices for Hawk Express (Florida, USA)• Enterprise architecture complete re-design for Hawk Express• Enterprise architecture and data scientist• 2 successful developments and on-boardings of artificial intelligence systems using Python.• Lead an NLP and Deep learning investigation team.• Integrated 5 external systems through API and EDI using Digital Waybill, Google Cloud, and AWS EC2 instances. Show less

• 

  IECISA

  Jul 2020 - Jan 2021

  Project Manager

  • IT Pre-sales team leader for government bidding processes• Designed and proposed more than 10 complex IT services.• Management of a Project of more than USD 10 million in income.• Operations management and IT support, including support for level 1, 2, and 3, ITIL process managers.• Team leader for more than 100 specialists in different technologies including Cloud services, SD-WAN, Datacenter, Security, IP Telephony, Video communications, etc.

• 

  BMC Software

  Jan 2021 - now

  Principal Consultant

  • Lead Architect in 10+ SecOps, 2 Orchestration/iPaaS projects.• SecOps product services pre-sales. (BCM, TSSA, TSSR, TSO, TSNA)• SecOps product architecture (BCM, TSSA, TSSR, TSO, TSNA)• Technical Advisory Services for SecOps.• Services Lead for the Integrations Solution workstream (iPaaS).