Muralikrishna Veluchi Suresh

Experience

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  CBT Infotech Pvt. Ltd.(formally CBT Infosolutions)

  Mar 2003 - Oct 2003

  Network Engineer

  Maintaining system setup of Reliance Info-comm Site’s for Technical Support and troubleshooting.Assembling of Hardware Units.Configure and Tuning of Servers.Troubleshooting / Maintenance of LAN.Maintaining system upgradations.Technical Support for PC hardware, LAN, Remote access, MSmail, Internet / Intranet and Lotus Notes Mail. Install Lotus Notes Clients and to Configure it. Create and Setup New Lotus Notes ID.Integration of various network components / equipments.

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  IGATE

  Oct 2003 - Jun 2004

  Field Service Engineer

  Maintaining system setup of Castrol India Site as a FMS.Worked in Night Shifts for BackOffice operations.Monitoring of W2k Local & Remote Servers and Maintain Server Activity Report for future Analysis and Troubleshooting.Check RAS and IRAS Connections Regularly and Generate Error report.Maintain Regular Backup of Lotus Notes Database Files.Maintaining Regular Backup of IBM AS400 machine and Restore them when needed.Install IBM As400 Client Access Express and Configure it.Install Lotus Notes Clients 4.6 & R5 and to Configure it.Install Microsoft Outlook Clients and to Configure it.Build COE and Non COE O/S for Dell, IBM PC& Laptops.Install Customized Software for COE PCs.Provide Support to Remote Users through Telephone.Technical Support for PC hardware, LAN, Remote access, Internet / Intranet MS Outlook and Lotus Notes Mail 4.6 & R5 Show less

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  IBM

  Jul 2004 - Oct 2005

  Sr.System specialist
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  ING Vysya Life Insurance

  Jan 2005 - Jan 2009

  Senior Executive

  Had worked on a over-seas assignment in ING Life Korea for SMART400 upgrade and Security Upgrade projects.SERVER operations support on AS/400 for Various Branches situated all over India.Worked with Problem Management Tools like Codeskv2.Provide support to keep the server 99% uptime. Maintaining Regular Backup of IBM AS400 machine and Restore them when needed.Work as a Lead for a member of 6 operations people.Upgrade and data Migration of iSeries server from V5R2 to V5R3.Update DB/400 live database for Data fixesHad Completely Documented the Tap Inventory System. Properly labeled various Tape Store locations and Defined Tape Store ProceduresMaintain the various users Transactions with Smart/400 applicationMaintain Customized AS/400 Receipt Printing Software at various branchesClosely work with Remote site Engineer’s for solving any AS/400 related issues.Closely work and co-ordinate with Development Team.Implemented BRMS Show less

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  Computer Sciences Corporation

  Jul 2009 - Jul 2019

  Senior System Administrator

  Worked as a focal point for multiple Customers and provide Support for all AS400 Administration related functions

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  DXC Technology

  Jun 2019 - now

  Associate Manager

  Working as an Account Lead for 4 of the Clients with a total of 26 Servers. Working as Lead Business Consultant providing feasible solutions depending on requests. Co-ordinate and regulate – Day to day Activities, issues and provide resolutions. Take ownership on New Assignments and Projects, Participate and allocate resources wherever required. Co-ordinate with Application Team, Tape ops, L3 and L4 Support for various project related work.Perform DR activity twice in a year as per client’s schedule. Participate in various projects involving migration of hardware or Upgrade of OS, Applications. Abide by Change control rules and implement as required. Interact with Application team, End users for Issues and fix.Provide support on weekends On Call basis. Track the important events such as month ends or any important dates as per client requirements and proactively schedule and support as required. Manage System Health, Backups and advice as required. Show less