Jerrin Puthiyadath

Experience

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  Infosys

  Oct 2009 - Jan 2014

  Software engineer with IT client servicing for Suncorp Bank in BrisbaneRole: -> Netapp Storage management, Symantec Netbackup Management, managed Infrastructure services-> Off-shore Client facing role with third party vendor management-> Root Cause Analysis, performance analysis and maintenance related managementResponsibilities: -> Managed a team of 5, scheduled shifts, ensured smooth work flow-> Engaged with clients to diagnose problems to build comprehensive solutions-> Managed escalations with collaboration with the different stakeholdersKey Achievements: -> Trained and mentored 7 new team-members-> Conducted Team cross-skill sessions, organized leadership and team-building activities-> Improved process by suggesting pro-active deletion of archived data hence optimizing storage use-> Implemented key procedural changes to improve efficiency of resource utilization Show less

  • Storage and Backup Administrator

    Apr 2010 - Jan 2014

  • Technology Analyst

    Oct 2009 - Jan 2014
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  Bhaichung Bhutia Football Schools

  Dec 2014 - Jun 2015

  Football Coach

  Coaching kids as part of a team of coaches, building coaching plans and helping in the day to day running of the school.

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  TAPMI-BrandScan

  Aug 2015 - Apr 2017

  Event Coordinator

  Led the 50-member team for BrandScan Manipal & BrandScan Bangalore mall events. Managed the budget, handled logistics and co-ordinated with multiple teams on the day of the eventDeveloped a customer-focused, high-performance team that managed a record 20 projects in a yearAcquired sponsors and clients Achievements: Acquired Country Inn as the Title sponsor with a market research project for ₹1 Lakh Managed the marketing initiatives pre-BrandScan, during BrandScan and post-BrandScan Show less

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  Littler associates

  Apr 2016 - Jun 2016

  Digital Marketing Intern

  Digital marketing for Littler Associates: Formulated and implemented the digital marketing strategy for Littler Associates so as to improve awareness, recall and recognition among the target segmentsRecommended a digital marketing strategy with a year-long implementation planHandled the creation of 2 case videos and 25 images with external vendorsCreated the storyboard, the vendor brief and was the single point of contact for vendorsAchievements: Introduced low-cost whiteboard videos into the marketing process Show less

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  Archon Consulting Systems Pvt Ltd

  Apr 2017 - Mar 2018

  Territory Account Manager

  Helping organizations find the best IT infrastructure for their needs.Role: Handled 25 named accounts, generated leads and acquired new customersResponsibilities: Responsible for acquiring and managing customers, account planning Work towards achieving target and increasing share of wallet in customer’s IT spend Work closely with OEM to address customer needs and also to get insights into accounts Get trained and acquire sales oriented certifications on products and solutions Sales activities like calling the Prospects, sharing product information, secure appointments for client meetings, work with the presales and solution architect teams, daily sales call and reports Track quotes requests from Inception till closure, co-ordinate operations and ensure payments Show less

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  Palaash

  Mar 2018 - Mar 2019

  Sales Manager

  Empowering organizations with data-driven decisions. Data analytics for modern BI.Role: Handling Sales and existing accounts in the West RegionResponsibilities: -> Responsible for generating a robust Pipeline and achieving Target and increasing current business-> Work closely with OEM Qlik to address customer needs and get more insights into accounts-> Improving Company Strategy with insights from customers based on their requirementsKey Skills: Business Development Management, Sales Management, Account Management Show less

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  GainInsights Solutions

  Mar 2019 - Dec 2019

  Sales Manager

  Partnering with fast-growing organizations on their Digital journey.Role: Driving sales in the West region and Kerala for SAP B1 with a focus on the following industry-specific solutionsAutomotive Sector(Auto Dealer comprehensive solution)Retail Sector(Garment Retail store chains, Home Electronic store chains etc)Manufacturing( Fabric to Garment manufacturers, Discrete Manufacturing, Trading etc.)

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  Ameyo

  Feb 2020 - Apr 2022

  Business Account Manager

  - Drove customer experience initiatives, transforming client interactions into memorable engagements.- Key Enterprise Account Management - West Team. - Managed Key accounts like Motilal Oswal, Reliance Group, Upgrad, IDFC Bank, Edelweiss group, Bookmyshow etc.

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  D-Physio Advanced Physiotherapy Clinic

  Apr 2020 - now

  Co-Founder

  - Established a state-of-the-art physiotherapy center focused on innovative digital marketing strategies.- Developed B2B partnerships that expanded service reach and client engagement

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  Airtel Business

  Apr 2022 - now

  Senior Key Account Manager

  -Manage key accounts in the BFSI domain, ensuring client satisfaction and retention.-Lead system integration projects and oversee deal closures, contributing to a significant revenue increase.-Collaborate with cross-functional teams to tailor solutions that meet client needs.