Michael Nouriel

Experience

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  FUJITSU SERVICES

  Dec 2006 - Jan 2007

  1st line t Support Technician

  • Provided technical broadband troubleshooting support for Telewest Broadband customers• Customer service Technician: Fujitsu Services; June 2005 – Dec 2005 – Change of job • Providing Broadband ISP support over the phone, call logging & customer account administration. • Diagnose internet connection issues and troubleshooting Windows and Mac• Software troubleshooting and extensive use windows line command

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  Ultamedia Design and print

  Jul 2007 - Jan 2009

  Graphic Designer / Project Manager

  • Founded Graphic Design and Print business to provide design and print services to local businesses, the urban music industry, and non-profit organizations.• Produced creative visuals to increase website conversion and user engagement. Websites assets and visual infographics were integrated into the website design and development to serve as a way to educate customers about the business products and services• www.Shakatheshow.com - Collaborated with marketing and events promotion team to create print and digital promotional collateral that the company used for pitching for contracts. My creative Website design and print brochure, contributed to the business winning contracts with Chessington world of Adventures, Turkish Airlines, GQ Magazine and on-going workshop contracts with schools across the UK. Show less

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  Mydeco

  May 2009 - Oct 2009

  Design Project Assistant

  • Project support role in designing, building and launch topic web pages structured around home wares and interior design keywords for ecommerce website. Conducted Interaction design research to enable users to identify the easiest and most logical way to complete tasks and contribute to content creation on the site. • Produced low and high fidelity wireframes derived from user experience journeys, and personas. Created project plans and timelines to track project activities to meet key milestones. Also arranged weekly review meetings with team managers • Conducted feasibility studies for ‘Mydecopedia’ a concept that aimed to aggregate design information and resources into an online database. Final conclusions identified that the concept was difficult to monetize, as keyword search volumes for the proposed content were low Show less

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  NeoCreatives

  Nov 2009 - Feb 2014

  Website Designer

  • Worked with senior developer to setup development and production hosting environments. and complete the production of the different elements of website projects especially. We set out to foster cohesion amongst the UK and overseas design and development team, and were able to drive projects to meet key milestones. • A cornerstone project http://www.flexiflat.co.uk. is a portal for property or homeowners to host and list their properties as an alternative to hotels for short-term stay guests. I Designed the interaction tools that included a messaging and user interaction interface, property-listing interface with accompanying tools. The solution was a robust and intuitive web application. Show less

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  Safeguarding Now Consultancy

  Mar 2014 - Oct 2015

  Website Developer

  • Developed and managed an information serving website that offered users the option to book courses online. The solution was a CMS WordPress site. • Created seamless integration of the website fronted end with the company booking system to enable online booking automation. Michael increased staff efficiency by removing the need to complete manual bookings. Moreover the company were able to allocate time to expand their clientele to a wider network of schools and London boroughs that included Bexley and Newham.• Handling response to customers for escalated support, occasionally on call support• MySQL database cloning and migration on to new host serve• PHP Customisation of Site template files Show less

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  Happy 2 Host

  Oct 2015 - Sept 2017

  Infrastrcture Support Engineer (AWS)

  Michael delivers solutions that add value or increase the efficiency of business. Michael provisions solutions and hosting environments/infrastructure where design, development, and operations team work in close collaboration. • Michael’s typical activities include provisioning new/changes to existing infrastructure, deployment of new releases, assistance with design of new infrastructure/environments or cloud services plus the automation of provisioning and operational activities.• Use EC2 EBS backed instances to create Apache web servers • VPC configuration to secure fault tolerant environment• Use Route 53, Elastic load balancing (ELB) and Autoscaling to deploy websites into production environments that are scalable, highly available and fault tolerant • Website design and development and migration • Automated deployments using CloudFormation• Migrating websites from traditional hosting g servers to AWS Cloud • Off-site automated site backups to AWS S3• Server administration and replication with Snapshots and AMI Images• Evolved sites from simple SaaS hosting company e-commerce solutions into robust scalable customized Magento e-commerce stores. • SSL Certificate configuration• Design, develop and deploy Wordpress CMS sites and Magento e-commerce sites • Setup and configured VPS servers provided on-going maintenance and repair on these systems• Responsible for determining all necessary coding requirements and implementation of features• Created concepts, project flow and project scope to ensure on time delivery of content• Managed various projects where he led teams consisting of designers and developers to work toward deliverables and meeting project milestones. Michael maintains channels of communication with stakeholders to report on progress make recommendations and elaborate on the appropriation of financial resources. Show less

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  Kingfisher Digital, part of Kingfisher Plc

  Sept 2017 - Dec 2018

  Digital Infrastrcture Developer

  Michael is a member of the Devops team that manages the AWS infrastructure and provide operational support for the digital platform, web applications, product team developers and internal clients. The team facilitate daily deployments and maintain the uptime of web apps and backend services across four environments (Systems, QA, Pre-Production, Production) and four AWS accounts. The team also administer Kubernetes clusters that host tooling stack workloads. • AWS kops to create Kubernetes clusters for tooling stack and container orchestration • Kubernetes networking, configuring services, ingress control and load balancing• Automating the creating of Kubernetes Clusters across AWS accounts• Use of Helm Charts to deploy workloads into a cluster • Migration of tooling stack from Docker containers on EC2 instances and AMI's to containerised workloads in pods within Kubernetes cluster• Writing DockerFiles for Jenkins Kubernetes executors • Writing JenkinsFile declarative pipeline scripts that tie together multiple jobs as part of a Jenkins pipeline• Writing Jenkin DSL Groovy scripts to load Jenkins job configuration • Configuring parametrised upstream and downstream jobs as part of CI/CD pipeline• Working in Scaled Agile Methodology Framework (SAFe). SAFe uses the concept of waves, where each Wave comprises six two-week sprints. • Working alongside lead developers and testers to run manual infrastructure performance test across multiple environments.• Writing Python scripts and using Jenkins to automate Operational Acceptance Testing • Creating and updating CloudFormation templates• Configuring S3 buckets, writing policies to make S3 buckets or objects accessible • AWS IAM access management creation and customising access policies for developers, testers and designated personnel• Using CloudTrail for troubleshooting and auditing user activity.• VPC creation, configuring Network ACL’s and Security Groups Show less

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  Condé Nast International

  Jan 2019 - Feb 2021

  Cloud Platform Engineer, Infrastrcture, Devops

  Michael is a member of a dynamic agile software and cloud infrastructure engineering team that deliver and maintain a global platform for Conde Nast International. Michael contributes to the implementation of DevOps best practices and uses a consultative approach to deliver solutions for internal clients. Key responsibilities included managing multiple global production-grade Kubernetes clusters that serve digital content for brands like Vogue, and GQ magazine, in regions across the world (Spain, Mexico, Germany, France, UK, China, India, USA, ).Managed Kubernetes Clusters with AWS EKSSelf-hosted Kubernetes Clusters with CoreOS TectonicKubernetes for microservice and container orchestration.Helm for application deployments CoreDNS for cluster DNS management and service discoveryTerraform for Infrastructure build, maintenance, and upgradeApplication and infrastructure monitoring with Datadog Concourse and CircleCi for CI/CD across multiple global environmentsAWS Resource configuration, maintenance, and upgrade across accounts and regions.AWS resource usage cost monitoring with Cloud HealthGithub for version control and codebase managementScrum framework for collaboration and project/product delivery Jira for sprint management Show less

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  Automation Switch

  Jan 2020 - now

  Founder

  I am particularly passionate about the convergence of transformative technologies and their impact on the world. I, along with a collective of researchers and writers share insights and research on automationswitch.com, where we explore how these technologies can be applied in the present and their potential to create abundance for all.Adopting a futurist-first approach, I believe in the importance of making transformative technology accessible to everyone, ensuring that its benefits are widely distributed. Show less

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  HUMN.ai

  Feb 2021 - Oct 2021

  SRE & Platform Engineer

  Implement SRE practices for AWS Cloud-based data streaming analytics platform and associated microservices deployed into Kubernetes clusters.AWS / KUBERNETES / ARGOCD / GRAFANA/ PROMETHEUS Deployment of Grafana, Prometheus, Loki, and Promtail monitoring stack Performing troubleshooting and root cause analysis of incidents on the platformCarrying out blameless post-mortems of Production incidentsReviewing designs to improve resiliencyMigrating of application microservices from push-based continuous deployment to pull base deployment with AargoCD Show less

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  Blockdaemon

  Jan 2022 - Oct 2022

  Site Reliability Engineer

  Michael is an SRE within a fast-paced, world-class blockchain service provider startup. He is embedded in an application team working with AWS and GCP cloud. He is tasked with eliminating toil and using observability metrics to optimise infrastructure and application performance.AWS / GCP / KUBERNETES / GITLAB/ GRAFANA/ PROMETHEUS Supporting development by creating self-service short-lived Kubernetes namespaces, deployable with Gitlab after CI/CD. This enables the deployment of applications into test environments.Deploying Grafana dashboards to monitor workload replica sets and alert if a deployment replica count falls below a defined threshold.Used promql to create dashboards to monitor network latency, pod memory, and CPU utilisation Configuring Kubernetes cluster and pod resource quotas and quotas.Migration of terraform states from GCS buckets to terraform cloud workspacesGrafana and Slack integration for notifications to improve the observability of incident resolutionCollaboration across teams to improve application performance and optimise the user experience Show less

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  BNP Paribas

  Feb 2023 - Jan 2024

  Platform Engineer

  Part of a multifaceted team platform engineering team responsible for the migration of legacy applications and deployed Greenfield applications into Kubernetes clusters within IBM DMZR Hybrid cloud infrastructure. Maintained platform state by deploying new features for platform upgrades.Out-of-hours on-call response and application uptime monitoring to meet SLA Application environment configuration and deployment of applications across target environmentsPresenting deliverables and quarterly objectives to management and stakeholders Monitoring application performance, resource allocation, and utilization aided by Sysdig dashboards, LogDNA for application logs, and Dynatrace to identify high-latency alerts Show less

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  Scaletific

  Jan 2024 - now

  Digital Infrastrcture Engineer

  Digital infrastructure engineer for a Greenfield project that leverages the power of Artificial intelligence and Hyperautomation. Research and implementation of development of the AI Factory cloud platform to facilitate robotic process automation, intelligent document processing, data aggregation, management, and analysis.Design and deploy cloud infrastructure to support AI and hyperautomation solutions.Introduce GitOps for application lifecycle management to streamline development and deployment processes.Utilize open-source tools, including CREW-AI, for building and maintaining AI applications.Configure application deployment manifests and decouple application artifacts to ensure efficient and scalable deployment.Implement AI-centric infrastructure applications that leverage ChatGPT, Groq, and Llama3 language models.Develop and maintain cloud infrastructure for AI applications, ensuring high availability and performance. Show less