Toem Koem Heang

Experience

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  New Ton Tilay Center

  Apr 2002 - Jun 2004

  English Teacher

  - Planning and implementing the program for the class in accordance with the given framework.- To plan for teaching aids, materials and learning environment that supports intentional teaching practices- Be involved in planning, teaching and evaluating the classroom programs- Able to maintain records of children's progress and learning needs- Complete portfolios and summative report on a semester basic- - Be responsible for the maintenance of the teaching resources and classroom environment - Attend all staff meeting and professional development and is committed to personal and profession growth as an educator. Show less

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  Labella Group

  Jan 2006 - Jan 2007

  General Manager

  - Train new staffs and coach them to reach company standards- Manage and discuss advertising opportunities with sales & Marketing manager- Support board of directors in formulating policies and projects and policies recommendation- organizes regular staff meetings and builds an environment in which employees willingly produce maximum work- Producing marketing & promotion content and implementation- Plan & review marketing activities, results and expectations with employees on regular basis.- - Provide leadership and vision to the organization by assisting the Board and staff with the development of long range and annual plans, and with the evaluation and reporting of progress on plans- Control, monitor, and operate the whole operation when chairman is not around- Research and write discussion papers, analysis documents and proposals as needed to assist the organization. Show less

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  Champei Spa & Salon

  Aug 2007 - Apr 2013

  Operation Manager

  - Responsible for the day-to-day operations of health or beauty spas.- Manage a spa's finances, employees and services. - Mange typically create weekly work schedules, train new employees and arrange staff workshops on new techniques and procedures.- Designing and promoting activities to meet customer demand and generate revenue.- Advertising and promoting the club or center to increase usage, which may include commissioning and considering market research.- Carrying out health and safety checks on the equipment and site- Managing maintenance, insurance, repairs and cleaning- Maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users, Customer- Prioritizing target activities and user groups (especially local authority centers)- Handling complaints and incidents, e.g. accidents and emergencies or theft.- Preparing and checking budgets and generating income- Cashing-up and keeping stock records- Purchasing- Writing monthly or weekly reports/ Action Plan etc.... Show less

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  Angkor Spa

  Jan 2014 - now

  General Manager

  - Consistently develop, promote and grow retail sales and services through training, tools and monitoring. - Analyze monthly KPIs to create work schedules to ensure business targets and sales are being met. - Keep employees motivated and working as a team, making sure each member of staff understands and adheres to company policies, procedures and guidelines.- Provide leadership and vision to the organization by assisting the Board and staff with the development of long range and annual plans, and with the evaluation and reporting of progress on plans.- Support board of directors in formulating policies and projects and policies recommendation.- Plan & review marketing activities, results and expectations with employees on regular basis. Show less

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  Jewel apartment

  Jun 2015 - now

  General Manager
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  Flora Spa

  Feb 2016 - now

  Sale & Marketing Manager