Barbara Behan

Barbara Behan

Sales Support

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location of Barbara BehanSouthend-On-Sea, England, United Kingdom

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  • Timeline

  • About me

    PA to the CEO and Office Manager for ICEX Ltd delivering IT Data Security, Mobile Phone and Tablet recycling

  • Education

    • Chelmer Valley High School

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  • Experience

    • Info Products

      Jan 1987 - Jan 1998
      Sales Support

      My role as sales support was to ensure that all customer requirements were efficiently and promptly met. I was responsible for keeping the companies diary up to date, dealing with all internal telephone calls and the day to day running of all their accounts.

    • Netforce Plc

      Jan 1998 - Jan 2000
      Central Support

      My role included purchasing, customer care and internal support.

    • End ‘O’Line

      Jan 2001 - Jan 2003
      Administrator

      My role here was the office administrator, setting up all the training and procedure files as well as setting up the returns department.

    • ICEX GROUP

      Jan 2003 - now
      Client Care Team Manager

      I assisted setting up the administration department implementing new procedures to ensure smooth running of the office, administration and logistical processes. I am the PA to the CEO and managing our Client Care Team, I enjoy dealing with our customers on a day to day basis putting together quotes and organising the collections of their redundant IT related equipment, ensuring that current legislation and documents are in place and dealt with correctly and in line with the WEEE directive.

  • Licenses & Certifications

    • WAMITAB NVQ level 4