
Alberta Costa
Business Development Manager

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About me
Journalist with Expertise in Data Science Applied to Marketing
Education

IPAM
2023 - 2024Postgraduate Degree DATA SCIENCEI'm thrilled to share that I have concluded the Postgraduate Program in Data Science Applied to Marketing at IPAM. This past year has been a journey of hard work and dedication, providing me with invaluable knowledge and skills that are essential for my career progression, enhancing my understanding of data importance, informed decision-making, data-driven decisions and the latest AI technologies.A heartfelt thank you to the exceptional faculty and my classmates for their support and… عرض المزيد I'm thrilled to share that I have concluded the Postgraduate Program in Data Science Applied to Marketing at IPAM. This past year has been a journey of hard work and dedication, providing me with invaluable knowledge and skills that are essential for my career progression, enhancing my understanding of data importance, informed decision-making, data-driven decisions and the latest AI technologies.A heartfelt thank you to the exceptional faculty and my classmates for their support and knowledge sharing. Your insights and collaboration have been essential in this achievement.Data is the most powerful tool organizations have in their quest for success.#DataScience #CareerGrowth #IPAM #Postgraduate #Success #DataInsights عرض أقل

IPAM
-Postgraduate Degree Data Science Applied to Markting
Instituto Superior Miguel Torga
2016 - 2021Licentiate degree Journalism
Experience

Gresmate
Jan 2015 - May 2017Business Development ManagerCustomer service, relationship with the supplier, IT processing of goods.

Portugal Telecom
Jan 2017 - May 2017Call center operatorCustomer support in making decisions to subscribe to meo services.Receive and make calls to customers to clarify issues.Monitoring of provision and administrative processes from the initial moment until the moment of installation.Development of scripts and applications to support and monitor sales and their respective maintenance.

Inditex
Jan 2018 - Jan 2020Store assistantCustomer service and advice.Sales processing.Stock management.Material replacement

Banco Santander
Jun 2018 - Dec 2018Account ExecutiveAccount opening.Customer service.Execution of tasks inherent to opening a bank account (cash deposit, computer registration)Promote the student card for new students entering the University of Coimbra

PLM
Jan 2019 - May 2020Event Promoter -Huawei/Samsung/AppleDisclosure, promotion and representation of the latest technological product.-Sales-Communication-Marketing

GRUPO TRIANGULU
Jun 2019 - May 2020Pharmacy technician _ promoterDisclosure, promotion and representation of all intimate hygiene products.Cosmetic and hair care customer service and advice.Instill the brand to potential customers.Monitoring the process of choosing and selling brand products.

Banco Santander
Jun 2019 - Dec 2019Account ExecutiveAccount opening.Customer service.Execution of tasks inherent to opening a bank account (cash deposit, computer registration)Promote the student card for new students entering the University of Coimbra

55EGP Engenharia e Gestao de Projecto
May 2020 - Dec 2020Administrative managementControl of the quality management system and administrative support to the areas of project and real estate appraisal, financial management and human resources.

About the Energy
Jan 2021 - Sept 2021Operations managerSimplifying, amplifying and accelerating energy decarbonization for businesses and communities around the world.Focus on providing a positive impact on our customers' bottom line, focusing on two key factors: Smart energy efficiency; and Access to affordable clean energy.

Cleanwatts
Jan 2021 - Nov 2023Account managerBusiness developer at cleanwatts, a company focused on energy efficiency that develops solutions to help industry, hotels, banks, town councils, parish councils, distribution and retail save both energy and money- sales- account management- partnerships-REC design & develop-CRM-Wrike-Activities developed within the scope of Home and Mobility Services (B2C).
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BNI (Business Network International)
Oct 2021 - Jun 2024Membro BNI
G9Energy
Feb 2024 - Aug 2024Account Manager, Marketing and Communication-Attracting and expansion of G9's electricity and gas customer base, with a national scope.-Collaboration in the structuring and direct and indirect sale of G9's electricity and gas portfolio.-Develop a network of resale partners with size and quality, promoting a strong connection to G9, with an appropriate training and communication plan;- Updating company’swebsite-Copywriting-Press-releases writing-Preparationof newsletters(internalandexternal)-Preparation of institutional presentations-B2B-BSS-VTiger CRM-Suite CRM-Cloud G9 عرض أقل
Licenses & Certifications
- View certificate

Business analysis & Process management
CourseraFeb 2024 
Digital Marketing
TecnisignJul 2024
Curso de Formação Profissional de Inglês
IdiomasApr 2023- View certificate

Data Science Foundational
DSPA - Data Science Portuguese AssociationAug 2024
Honors & Awards
- Awarded to Alberta CostaBusiness Developer Cleanwatts Sep 2023
- Awarded to Alberta CostaBusiness Developer/Operations Manager - Sep 2023
Volunteer Experience
Estudante voluntário
Issued by Cáritas Diocesana de Coimbra on Jan 2013
Associated with Alberta CostaEstudante voluntário
Issued by Banco Alimentar Contra a Fome on Jan 2011
Associated with Alberta CostaEstudante voluntário
Issued by Associação Acreditar on Jan 2014
Associated with Alberta Costa
Languages
- esEspanhol
- inInglês
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