Amit Singh

Experience

• 

  The MobileStore Limited

  Feb 2007 - Sept 2007

  Duty Manager

  Essar is one of the organised leading telecom retail firm which had launched an organised retailing of mobile handsets and having expertise in delivering outstanding customer serivice during the time .worked as duty manager. Controlling cost and shrinkage. Responsible for in-store customer’s service.•Lead and motivated the store team to increase sells and ensure efficiency.

• 

  Arvind Fashions Limited

  Sept 2007 - Sept 2008

  Showroom Manager

  HAD HANDLED A ENTIRE MULTIBRAND CONCEPT OF ARVIND MILLS , Dealt in 9 brands including ARROW ,LEE AND WRANGLER , Looking after the management of Overall store operation.

• 

  Axiom Telecom

  Sept 2008 - Mar 2010

  TEAM MANAGER

  achieving of Sales targets, Managing SIS & key accounts, Profitability of the store, Merchandising handling & replenishment , customer service visual merchandising Lead and train the team. • Responsible for in-store customer’s service. Controlling cost and shrinkage.

• 

  Croma

  Mar 2010 - Mar 2013

  Department manager in Tata Croma (Infiniti retail ltd ..)

  WORKED AS Asst DEPARTMENT MANAGER • Retail operations excellence,•Responsible for execution and compliance to Standard Operating ProceduresSales Management - Responsible for sales targets achievement for the storeInventory and Loss prevention - Control and manage Invoicing, stock levels, GMROI, shrinkage, aging inventory and inventory turnoverExpenses - responsible for expenses and EBIT targets achievement for the storeManpower and Leadership - responsible for training, manpower costs, overall employee efficiency and grooming standards for all store employeesBusiness and strategy - Devise and implement business plans to achieve the targets of the store.Customer Service - Maintain compliance to merchandising and customer service standards in the store and post sales Show less

• 

  SPAR International

  Mar 2013 - Mar 2016

  Concept manager/Electronics /I.T./LIFE STYLE .

  Looking after the overall store size of 32000 SFT. Accountable for stock replenishment & proper implementation of the promotional offers ON FLOOR .Customer coverage to collect info: Inventory analysis , end product movement / prices.Aging of stocks Monitoring performance of the assigned team and escalate issues to Reporting Head if any related to policy and schemes i.e. Pricing, MOP, Discounts.Provide inputs for improvement in sales and Pricing.Competition monitoring.vendor management , managing procurement of electronics products from different brands operating in nigeria.products RSP management decision making on retails sales price after deep analysis of margin and markup.Systematically drive the department for achieving the numbers for the department which is also helping the store to get business and revenue successfully and making the store a profit centre gradually. *Ensured an impeccable environment and first impression, guaranteed the clients felt welcome and wanted by cultivating professional behavior, which contributed in making the customers feel valued and appreciated. *Responsible for all visual standards and trained on making changes related to consumers trends, promoted best-seller items in order for sales target to be achieved and for the store to be maintained through thorough replenishment. *Forecasted plans and achieved yearly financial goals with a steady increase of 15% *Met loss prevention shrink standards at 0.3% for the year. *Assisted staff in meeting customer expectations by providing individual personalized service *Hired, trained, developed and scheduled employees for various positions *Managed all aspects of human resources conducting performance appraisals. *Maintained all files and kept reports up to date using the latest computer applications. *Handled customers complaints, ensured the client will return to the establishment and refer our services to others. Show less

• 

  SPAR International

  May 2016 - Nov 2017

  Manager

  Store Sales & Management. Staff Training & Development. Assistance in Business Expansion.

• 

  Naivas Limited

  Nov 2017 - Nov 2019

  Retail Manager
• 

  ICC Angola Lda

  Nov 2019 - now

  Retail Manager