Chris Mitchell

Experience

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  Bill Storey Pontiac Buick

  Apr 1996 - Feb 2000

  Service Advisor

  • Responsible for the delegation of work to the technicians. • Responsible for the handling of customer concerns or complaints and working toward a mutually satisfying solution. • Wrote up work orders, estimated cost of repairs/service. Handled all POS transactions. • Handled all aspects of vehicle warranty.

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  Formula Honda

  Feb 2000 - Oct 2003

  Assistant Service Manager

  • Managed service and drive – thru operations. • Handled customer concerns and complaints and worked towards a mutually satisfying solution. • Organized annual car show • Helped initiate with the help of the Toronto Police the Police and Community Erasing Road Racing (PACERR) program. The program was established to help educate young drivers and parents about the dangers of road racing. - Wrote up customer and internal work orders. Prepared estimates for repairs/service. Explained repairs to customers. Handled all POS transactions. • Handled all aspects of warranty work. Show less

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  Peterborough Chrysler

  Oct 2003 - Apr 2007

  Senior Automotive Service Advisor

  • Responsible for the delegation of work to the technicians. • Responsible for the handling of customer concerns or complaints and working toward a mutually satisfying solution. • Wrote up work orders, estimated cost of repairs/service. Handled all POS transactions. • Handled all aspects of vehicle warranty.

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  Sears Canada

  May 2009 - May 2011

  Loss Prevention Manager

  • Supervise a team of 5 Loss Prevention Investigators. • Health and Safety Coordinator for the store which includes training employees and maintaining and enforcing the Health and Safety Policy. • Co-Chair of the Joint Health and Safety Committee. Duties included workplace inspections, scheduling, preparing and hosting the monthly meetings. Also responsible for the preparing of the minutes of meeting and the presentation of recommendations to corporate headquarters for review. • Responsible for the investigation of all crime and accident scenes. • Worked with various Social Service Agencies. • Apprehend and arrest individuals found to be violating the criminal code. Show less

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  4 ACES AUTO CENTRE ( Formerly CAA CAR CARE)

  Jun 2013 - Jan 2015

  Service Manager

  Responsibilities • Responsible for the delegation of work to the technicians. • Responsible for the handling of customer concerns or complaints and working toward a mutually satisfying solution. • Wrote up work orders, estimated cost of repairs/service. Handled all POS transactions. • Handled all aspects of vehicle warranty.

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  GP Chrysler

  Jan 2015 - Aug 2015

  Senior Service Advisor
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  Chrysler Motors Corp

  Aug 2015 - Jul 2018

  Service Manager
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  4 Aces Automotive Centre

  Jul 2017 - Nov 2019

  General Manager
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  Fraser Chrysler Dodge Jeep Ram Inc.

  Nov 2019 - now

  Service Manager