
Yue Chen
Product Support Manager

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About me
Financial Advisor at VGrat, representing Prudential Assurance Company Singapore
Education

Nanyang Technological University Singapore
2010 - 2014Bachelor's degree Electrical and Electronics Engineering First Class HonorRecipient of MOE SM3 ScholarshipDean's ListExchange experience in University of California Berkeley, USAFirst author of 2014 ISCAS IEEE Conference paperGold Medalist of NTU Taekwondo Open Championship for 2012 & 2011

National University of Singapore
2016 - 2018Master of Science - MS Industrial System Engineering 4.2Area of study:1. Integration of IS and Business2. Healthcare system and analytics3. Decision Analysis
Experience

HP
Jul 2014 - Apr 2016Product Support ManagerDrive down warranty cost and improve product qualityDrive cross functional engineering teams to identify & implement continuous improvement to achieve quality goals for current products. Drive customers escalations to full closure in a timely mannerTake learning from current product to future products Manage vendor in JDMZ (Joint Design Manufacturing Zero investment) mode

Tableau
Apr 2016 - Dec 2019101% attainment for 2019Q1110% attainment for 2019Q2120% attainment for 2019Q3130% attainment for 2019Q4
Commercial Territory Manager - China
Jan 2019 - Dec 2019Senior Product Consultant
Jul 2018 - Dec 2018Product Consultant
Apr 2016 - Jun 2018

Salesforce
Jan 2020 - Apr 2022SMB Account Executive (Tableau) - ChinaDrive YOY Growth by 85%105% attaiment on 2021Q2

Alteryx
Jun 2022 - Aug 2023SMB Account Executive, ANZ & North Asia
Prudential Financial Advisers Singapore
May 2024 - nowFinancial AdvisorMedical Coverage | Retirement Planning | Education Planning | Family Financial Planning 医疗保障 | 退休计划 | 教育规划 | 家庭财务规划
Licenses & Certifications
- View certificate

Alteryx Foundational Micro-Credential
AlteryxOct 2022
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