Twyla Alix

Experience

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  Wega Drive In

  May 2016 - Aug 2021

  Food Service Worker

  • Trained new employees on protocol including food safety• Utilized conflict management when handling any confrontation with customers• Created community-based events to increase customer turnout. • Communicated orders with cooks while multitasking and making ice cream

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  Our House Senior Living

  Oct 2020 - Mar 2021

  Resident Care Assistant

  • Assisted residents with their activities of daily living including using the bathroom, showering, and eating. • Obtained certification in order to pass medication to over 15 residents• Monitored safety and offered physical assistance• Completed incidence reports in the event of an accident

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  Nauti Turtle

  May 2021 - Aug 2022

  Waitress

  • Collaborated with 6 other servers to minimize wait times for customers and ensure that diners felt comfortable asking any available server for assistance •Create meaningful relationships with new and regular customers in order to best offer recommendations on our menu in order to upsell new products

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  University of Wisconsin-Eau Claire

  Aug 2021 - Dec 2021

  Resident Assistant

  • Fostered the development of interpersonal relationships with over 30 residents• Disseminated public health education initiatives by hosting 5 programs focused on sexual assault prevention, drug and alcohol abuse, and healthy living• Utilized project management skills to successfully complete projects, while dealing with interpersonal problems that may arise with residents

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  GeekCon 2022

  Aug 2022 - Dec 2022

  Assistant Director of Hospitality

  • Consulted with 2 clients throughout the planning process to determine objectives and requirements to build a strategic plan for the event • Coordinated a team of 8 to execute bringing over 60 vendors to the event and creating a positive experience for the vendors on the day of the event • Created documents such as press releases and social media content to promote the event• Utilized relationship building to canvass the community asking business owners for donations and sponsorships• Directed over 30 volunteers on the day of the event to cover over 6 rooms, hosting over 600 guests at the convention Show less

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  Great Harvest Bread Co.

  Aug 2022 - May 2023

  Bakery Production Assistant

  • Created 1-2 engaging social media posts per day following social media best practices guidelines across Instagram and Facebook to increase brand awareness in the community • Developed digital product promotions using Canva Pro, Constant Contact, and Meta Business to increase average content engagement by 220% • Tracked social media analytics to monitor community engagement with posts and sales to provide insight and guidance of future social media outreach efforts

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  University of Wisconsin-Eau Claire

  Aug 2022 - May 2023

  • Managed an asynchronous class to advance students' intercultural competence before attending their study-abroad semester• Created and displayed marketing materials such as infographics, presentations, and posters to advertise deadlines and dispel myths about studying abroad to over 1,000 students • Developed social media content and 15 student takeovers to promote various non-traditional study abroad programs, reaching over 300-500 viewers per post • Maintained professional relationships with academic partners while hosting outreach events • Hosted over 50 one-on-one meetings with students to advise them on program options for studying abroad• Designed and hosted a pre-departure workshop covering various topics including international flying, housing/friendship, and packing to bolster confidence in students prior to leaving• Maintained in-depth knowledge of over 20 program and location including aspects such as academic, housing, and school environment Show less • Academically mentored 18 first-year students who identified as “undecided” in career exploration by leading class discussions about career and personal values• Counseled individual students on academic related topics including academic program options and specific degree requirements• Directed students to relevant resources, such as tutoring services, academic advising, counseling, career services, and writing services when needed• Facilitated multiple one-on-one meetings with students Show less

  • Study Abroad Intern

    Aug 2022 - May 2023

  • First Year Experience Mentor

    Aug 2022 - Dec 2022
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  Wega Drive In

  May 2023 - Sept 2023

  Manager

  • Supervised over 14 employees, fostering a positive and collaborative work environment while ensuring customer satisfaction • Developed and optimized work schedules to efficiently meet customer demand while controlling labor costs using tools such as Sling • Created promotional campaigns and community engagement to increase brand recognition

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  WEYAUWEGA FREMONT SCHOOL DISTRICT 6384

  Sept 2023 - Jan 2024

  Substitute Teacher

  • Provided substitute teaching services across various grade levels, adapting to different classroom environments, and promoting a positive learning atmosphere• Tailored instructional methods to accommodate diverse learning abilities, including special education students, promoting personalized learning experiences• Fostered an inclusive classroom environment that celebrated diversity and respected students' backgrounds, creating cross-cultural learning opportunities

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  Epic

  Feb 2024 - now

  Project Manager