Sean Hughes

Experience

• 

  ICrossing

  Apr 2010 - now

  Digital Transformation Leadership: Account & Delivery lead on digital transformation projects for major global brands, focusing on discovery, planning, customer experience enhancements, Martech assessments & implementations and change management.Operational Excellence: Established comprehensive training and standardisation frameworks to align project delivery with global operational goals. Continuously improved processes to uphold the "iCrossing Way" of achieving delivery excellence. Show less Commercial & Operations Management: Oversaw daily operations of service teams, driving enhancements in delivery and commercial outcomes. Analysed business strategies and conducted commercial planning to boost profitability and operational efficiencies.EMEA Netsuite Administrator ERP Implementation: EMEA lead role on the global rollout of NetSuite OneWorld to the whole agency.System and Data Integrity:Ensured the accuracy and security of business data, supporting a diverse employee base across Europe with tailored system access and solutions.Reporting and System Enhancements: Developed automated reporting systems and built custom solutions that enhanced decision-making and operational transparency. Managed system updates and training, keeping technology practices current and effective. Show less

  • Head of Operations, EMEA

    Jan 2025 - now

  • Global Program Manager

    Nov 2020 - Jan 2025

  • Commercial & Operations Manager

    Aug 2016 - Nov 2020

  • Accountant

    Apr 2013 - Aug 2016

  • Finance Assistant

    Apr 2010 - Mar 2013