Sean Hughes

Sean Hughes

Followers of Sean Hughes647 followers
location of Sean HughesBrighton, England, United Kingdom

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  • Timeline

  • About me

    Head of Operations, EMEA

  • Education

    • The Chartered Institute of Management Accountants

      -
    • The Association of Accounting Technicians (AAT)

      2012 - 2014
      Advanced Diploma in Accounting - Level 4 Accounting and Finance
    • Worthing College

      2008 - 2010
      Accounting, Economics, Mathematics with Statistics - A Level
  • Experience

    • ICrossing

      Apr 2010 - now

      Digital Transformation Leadership: Account & Delivery lead on digital transformation projects for major global brands, focusing on discovery, planning, customer experience enhancements, Martech assessments & implementations and change management.Operational Excellence: Established comprehensive training and standardisation frameworks to align project delivery with global operational goals. Continuously improved processes to uphold the "iCrossing Way" of achieving delivery excellence. Show less Commercial & Operations Management: Oversaw daily operations of service teams, driving enhancements in delivery and commercial outcomes. Analysed business strategies and conducted commercial planning to boost profitability and operational efficiencies.EMEA Netsuite Administrator ERP Implementation: EMEA lead role on the global rollout of NetSuite OneWorld to the whole agency.System and Data Integrity:Ensured the accuracy and security of business data, supporting a diverse employee base across Europe with tailored system access and solutions.Reporting and System Enhancements: Developed automated reporting systems and built custom solutions that enhanced decision-making and operational transparency. Managed system updates and training, keeping technology practices current and effective. Show less

      • Head of Operations, EMEA

        Jan 2025 - now
      • Global Program Manager

        Nov 2020 - Jan 2025
      • Commercial & Operations Manager

        Aug 2016 - Nov 2020
      • Accountant

        Apr 2013 - Aug 2016
      • Finance Assistant

        Apr 2010 - Mar 2013
  • Licenses & Certifications

    • Forrester Mastering Customer Experience

      Forrester
      Oct 2021
    • Awards

      ICrossing
      Jan 2023
      View certificate certificate
    • Spotlight Award Winner

      Hearst
      Oct 2023