SUFYAN HUSSAIN

Experience

• 

  MCB Bank Limited

  May 2012 - Apr 2014

  Customer Services Executive

  • To achieve the assigned target by management through dedication, team-work and planning.• Worked on Remote and Phone Banking Applications.• Attained sound experience in resolving customer queries at a scale of 75 calls on an average daily basis related to different products including Branch Banking, Credit Cards, Remote Banking, Auto Loan, Personal Loan and Home Loan.

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  MCB Bank Limited

  Jul 2014 - Jan 2017

  Trainee Officer/OGIII

  • Worked as a Credit/Advances Officer at MCB Commercial Branch with assignments to monitor the Credit facilities of existing clients & to work on new clients, execute their proposals & moreover to make an effort for valuable cliental for the bank. Managing all sorts of formalities of processing finances (FIM, RF, Bank Guarantee etc) Co-ordination with Credit Risk Division, Trade Service Center & Treasury etc. for all related function.• Certified/Acting Branch Operation Manager.• To ensure daily checking of journals to ensure balancing of related GL accounts and rule-out flying entries.• To ensure that departmental activities are carried out strictly in accordance with the laid down procedures/processes and SBP Compliance guidelines.• To manage Inward and Outward Remittance and outward clearing in the branch.• Issuance and encashment of PO, RTCs TDR’s and CDR’s.• Balancing of CDR’s, TDR’s, DD Payable and Pay Orders, etc.• To review unclaimed deposits and issuance of notices to the customer and maintenance of proper record.• To ensure all expenses are posted against approved bills and claims/vouchers.• To process of all activities pertaining to ATM operations and ensuring that ATM cash is balanced.• Liaison with Sales & Services staff to ensure that adequate support is provided in facilitating the branch’s service delivery standards and sales goals.• To monitor Cash Flows & Closing of cash as per SBP Regulation.• To be aware of the KYC / AML and should be fluent with the reporting procedures.• Timely and accurate preparation/submission of all MIS as directed by the various department / agencies. • Any other assignment / responsibility given by the immediate supervisor. Show less

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  Muller & Phipps Pakistan (Private) Limited

  Jan 2017 - now

  • Managing daily B2C & B2B orders at the depots with regular sales monitoring and coordination with principal & FF. • Streamlined the procurement process for Purchase Order processing, indicating a proactive approach and effective collaboration with principal considering sales and stock requirement on Pan Pakistan. • Proactively addressing principal requirements by sharing daily sales and stock position. Also coordinating and communicating with principal by sharing monthly sales review and progress. Making product availably as per principal requirement. Show less • Maintain inventory of designated stocks at all Sales outlets at an optimum level in a cost-efficient manner & act as a result-oriented coordinator between Abbott Diagnostic teams, MSM, Experience center staff and patients.• Acquaint and translate Principal’s inventory Management objectives into the uniform distribution.• Coordinate with Principal call center and marketing team to assist MSM for the healthy business and sales operations.• Review stock position of the designated Principals at Stock Keeping Unit Level, at Corporate as well as sales office/outlet level, on an ongoing basis.• Coordinate with Abbott Diagnostic and M&P IT for the integration of Libre CRM with M&P system.• Prepare a product-wise trend analysis, keeping in view the cyclical effects. Show less • Novartis Pharmaceuticals - Order Management from point of initiation to point of consumption for patient.• To coordinate in stock movement as & when required at various M&P locations on national level.• To manage and monitor inventory principal’s inventory at national level & follow-up till patient doorstep on pre-defined quality benchmarks. • Daily follow-up & coordination with principal and field staff for any urgent or priority delivery to critical patients.• Follow-up for multiple & diversified customers’ orders till timely execution in comply with the handling and delivery SOP.• Liaison with various departments for smooth daily routine operations.• Regularize patient discount as per the recommendation. • Ensure compliance withal the company policies, procedure and practices. Show less • Assist, participate & report to Director Pharma Division in accomplishing the respective tasks, and manage the responsibility area with assigned projects.• Organize/coordinate meeting with business management and prepare necessary documents or take meeting minutes.• Manage daily/weekly/monthly agenda & arrange new meetings & appointments.• Organize & arrange business trips & accommodation for all official meetings & visits.• Organize & prepare working schedule, travel plan, expense reports & other administrative items.• Responsible for managing of documents received for approvals.• Develop & Monitor FF Activity as per the tour/schedule plan at HO level for smooth & flawless operations. • Organize sales & marketing events.• Coordinate with HR Business partner in all Pharma related HR work. Show less

  • Assistant Manager Marketing Services - Pharma Division

    Jan 2024 - now

  • Junior Manager Marketing Services - Pharma Division

    Feb 2021 - Dec 2023

  • Sr. Pharma Coordinator

    Jan 2020 - Feb 2021

  • Pharma Coordinator

    Jan 2017 - Dec 2019