Rhoda Ogungbemi

Experience

• 

  Ban-Koiff Nigeria Company

  Jul 2013 - Sept 2015

  Marketing Manager

  • Assisted in interviewing, hiring and training marketing staff members to adhere and maintain brand vision.• Analyzed customer data and market trends to enhance product offerings.• Supported marketing manager in marketing strategy delivery by collating information to analyse next course of action.• Created compelling marketing copy for print and digital formats, highlighting key selling points to increase sales.• Researched competitors and demographics to compare and assess best marketing techniques.• Compiled detailed lists of all services and products the company had to offer.• Advised the Sales supervisor on what services and products had more patronage, so we could market them more and review others to sell better. Show less

• 

  De Restaurant

  Nov 2013 - Apr 2014

  Waitress and Cashier

  Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.Provided friendly, courteous service, maximising positive customer satisfaction ratings.Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.Trained new wait staff to deliver quality service and uphold brand standards.Arranged tables and set up linens and silverware in preparation for guests.Provided menu and offered recommendations to complement dining experience.Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.Greeted and escorted guests to tables.Delivered checks, collected cash or credit card payments and provided receipt to customers. Show less

• 

  Lagos State Parks and Gardens Agency

  Jul 2015 - Sept 2015

  Student Work Experience

  monitoring of the plants, parks and gardens in Lagos state.nurturing of the plants, parks and gardens in Lagos state.participated in the sensitization project on the usefulness of plantparticipated in the tree planting exercise organized by the Lagos State government

• 

  Jumia Nigeria

  Aug 2015 - Dec 2017

  Sales Consultant

  Increased revenue through upselling and consistent contract renewals.Identified prospect needs and offered appropriate products and services.Demonstrated products to encourage purchases by showcasing features and benefits.Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.Listened to customer problems, objections and concerns, offering tailored solutions.Applied exceptional customer service skills across all sales channels to engage prospects.Empathised with customers and translated technical concepts to promote understanding.Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.Researched new niche markets to unearth new business opportunities. Show less

• 

  Department of Plant Biology, University of Ilorin

  Dec 2015 - Jul 2016

  Undergraduate Research Assistant

  • Conducted literature reviews to avoid duplication and gave credit to other researchers• Set up and maintained research database to avoid loss of information• Provided access to experimental data for faculty researcher or supervisor• Prepared graphs and spreadsheets to present findings• Entered data into computer database for subsequent analysis• Checked facts, proofread and edited research documents for accuracy• Wrote reports to summarise data and implications of results• Reviewed print and online resources to gather information• Carried out experiments and research following protocols laid out by primary researchers• Conducted statistical analyses of data sets to identify patterns• Collection of the sample (Carpolobia lutea) parts (leaves and root)• Carrying out of proximate analysis such as moisture content, ash content, crude protein etc. on plant samples• Processing of plant samples into either powder or liquid extract so as to test for phytochemical present• Analysis of plant samples to determine which phytochemical is present or absent Show less

• 

  Newtrend Private Schools

  Nov 2016 - Oct 2017

  Teacher (National Youth Service Corps)

  • Created lesson plans and scheduled each day to promote maximum student learning and enrichment• Basic 5 and S.S. 3 class teacher and student advisor• Prepared quizzes, tests and examinations to gauge how well students were learning• Monitored all students of the class• Taught all subjects for basic 5 for 2 months• Taught junior secondary students basic science & agricultural science• Taught senior secondary students biology• Prepared quizzes, tests and examinations to gauge how well students were learning• Set evaluation questions, graded evaluation papers and collated results• Developed program to work with students and increase interest in higher learning• Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels• Planned lessons according to national standards to cover all requirements and prepare for standardized tests• Enforced school-wide behavioural policy within classroom setting to minimise low-level disruption and enhance learning.• Demonstrated positive attitudes and values for role modelling and inspiring students• Accommodated students with additional learning needs by differentiating lesson delivery and objectives as appropriate• Marked student work thoroughly in line with school policy• Kept detailed records of student progress and completed reports to parents and guardians Show less

• 

  GLH Global

  Jan 2018 - May 2018

  Entrepreneurship Development Officer

  RESPONSIBILITIES: WORKED AS A HUMAN RESOURCES PERSONNEL- Composing and posting of job offers on social media- Receiving and responding to emails from prospective candidates- Composing of emails inviting prospective candidates for interview WORKED AS A FRONT DESK OFFICER- Was in charge of welcoming clients to the organization- Was in charge of helping clients achieve their purpose for coming to the organization- Was in charge of receiving calls and attending to clients who call the organization to transact business deals- Was in charge of receiving payments from clients when necessary Show less

• 

  Peculiar Plus

  Mar 2020 - Dec 2022

  Community Manager

  • Developed an inclusive environment, fostering collaboration and creativity.• Cultivated strong brand values for continued positive perception.• Provided reports and other related documents of the community monthly growth.• Tracked effectiveness of campaigns and adjusted as needed.• Responded to inquiries and other needs of customers regarding their transactions.• Adapted to changing needs of service users by analysing data and feedback to identify areas requiring improvement. Show less

• 

  Bushrose

  Apr 2020 - Dec 2021

  Social Media Manager

  • Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.• Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.• Identified areas for content improvement by monitoring competitor social media activity and trends.• Suggested and implemented new promotions and strategies to increase brand awareness.• Collaborated with designers to create impactful social media cards and content.• Identified potential influencers and ambassadors suitable for brand, using social monitoring and listening tools.• Developed and executed social media strategies on Instagram and Twitter. Show less

• 

  DNS

  Jun 2020 - Feb 2021

  Community Manager and Moderator

  • Promoted safeguarding standards in line with updated regulations to help protect from risk.• Expanded service provision through strategic management and forward-planning, catering to changes in client demand.• Collaborated with management team to strengthen operational delivery to meet high quality standards.• Increased intra-community interaction through creating discussions and asking trivia.• Answered and managed online phone calls for enquiries and explanations.• Compiled and reviewed insights submitted by the customers. Show less

• 

  Gomat Events

  Jul 2020 - Dec 2022

  Marketing Event Executive

  • Formulated and submitted performance and progress reports to management.• Tracked marketing and sales performance and innovated strategies to gain favorable results.• Recommended modifications to services to make them more customer-centric.• Developed, implemented and maintained marketing policy to support objectives.• Researched competitors and demographics to compare and assess best marketing techniques.• Screened and approved marketing campaigns and plans before implementation.• Defined and researched target audience preferences and how to reach them better Show less

• 

  Permutant Ace Movers

  Jul 2020 - May 2022

  Co-Founder and Business Development Officer

  We help relieve the stress that comes with moving for those who want to either move houses or shops or offices.Developed and implemented value-adding strategies to increase product and service profitability.Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.Completed market research to map key segments and expand customer base.Hosted focus groups to inform and enhance marketing strategies.Planned online content management and social media strategy.Demonstrated product lines to large companies with polished presentation skills.Trained new staff to efficiently manage sales pipeline.Researched competitor behaviour and adapted tactics to boost performance.Generated new leads through networking at industry conferences and events.Forged partnerships to reach wider customer base.Designed marketing collateral to build brand reputation and customer engagement.Updated business plans to reflect emerging trends and projections.Delivered innovative presentations to executive decision makers.Led cross-functional teams to create and deliver impactful marketing campaigns. Show less

• 

  Paycentre

  Sept 2020 - Dec 2020

  Retail Marketing Officer

  Marketing of product to prospective clientsRegistering of prospective clients Running check ups on customers from time to timeAnalysed customer data and market trends to enhance product offerings.Researched competitors and demographics to compare and assess best marketing techniques.Collected and analysed data to provide direction to marketing managers for projects.Supported marketing manager in marketing strategy delivery by collating information to analyse next course of action.Participated in department meetings to discuss new ideas for upcoming projects.Oversaw department budget and used cost-effective measures for marketing activities. Show less

• 

  MICC

  Jan 2021 - Oct 2023

  Social Media Manager

  • Collaborated with designers to create impactful social media cards and content.• Drove website traffic by writing witty and creative social media content and blog posts.• Adapted social media plan based on market research and customer data.• Interacted with followers and potential customers daily, communicating product information and answering questions.• Maintained brand values, verifying consistent copy and visual tone in line with brand guidelines.• Instilled culture of idea generation, creative problem-solving and out-of-the-box thinking across team.• Wrote and scheduled contents, designs and images for the brand social media pages. Show less

• 

  Barterway

  Jan 2021 - Mar 2021

  Social Media Manager

  • Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.• Identified areas for content improvement by monitoring competitor social media activity and trends.• Suggested and implemented new promotions and strategies to increase brand awareness.• Developed and executed social media strategies on Instagram and Twitter.• Increased social media lead generation through regular engagement with customers and followers.• Worked closely with the Brand Director in optimizing the content calendar for each month.• Completed research to understand the brand’s target audience and goals. Show less

• 

  Department of Plant Biology, University of Ilorin

  Jan 2021 - Jul 2023

  • Gathered research data related to on-going projects• Requested or acquired equipment or supplies necessary for the project• Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty researcher)• Attended project meetings, area seminars and other meetings as necessary• Summarized project results• Prepared other articles, reports, and presentations• Entered data into computer database and analysed data findings• Set up and maintained research database to avoid loss of information• Followed up with research study participants to acquire additional data or resolve data inaccuracies• Prepared graphs and spreadsheets to present findings• Checked facts, proofread and edited research documents for accuracy• Wrote reports to summarize data and implications of results• Set up, calibrated and maintained field or laboratory equipment as per study requirements• Reviewed print and online resources to gather information.• Conducted literature reviews to avoid duplication and give credit to other researchers• Carried out experiments and research following protocols laid out by primary researchers• Conducted statistical analyses of data sets to identify patterns• Stayed abreast of new and updated protocols in research department• Maintained quality standards to preserve integrity of data findings• Provided access to experimental data for faculty researcher or supervisor Show less • Cultivated close working relationships with students and teaching staff.• Performed administrative activities such as taking attendance, marking assignments and maintaining student records.• Supervised students in wider school environments, offering reliable laboratory support.• Boosted academic achievement of special needs students through compassionate, considered individual tutoring.• Established effective classroom routines by providing high-quality practical support to teaching staff.• Helped teachers with lesson plan development, class preparation and student mentoring.• Maintained sensitivity towards students with additional needs, continually improving their development and confidence.• Collaborated with teacher to determine class schedule and work shift.• Planned, coordinated and executed research projects to gain insight into area of specialization.• Supervised examinations, assessed results and issued fair grades.• Coordinated laboratory experiments for students to test in-class theories.• Helped students explore concepts through challenging assignments and stimulating class discussions.• Wrote scholarly articles, papers and books related to field of expertise. Show less

  • Graduate Research Assistant

    Jan 2021 - Jul 2023

  • Graduate Teaching Assistant

    Jan 2021 - Jul 2023
• 

  Wilbum Foods

  Mar 2022 - Jul 2022

  Startup Business Analyst

  • Collected, analyzed, and presented data insights to guide strategic business decisions• Identified areas for improvement, and collaborated with cross-functional teams to implement strategic solutions.• Streamlined and optimized startup's internal workflows• Worked with stakeholders to understand their needs and develop solutions that meet those needs• Created and maintained business process models• Made recommendations for improvement after collating and analyzing feedback gotten after launch Show less

• 

  Fraiche Palace Restaurant

  Jul 2023 - Oct 2023

  Startup Business Analyst

  • Elicited, analyzed, and documented business requirements for new products and services• Developed and delivered training on new business processes and systems• Identified and assessed business risks• Participated in the development and implementation of new business processes and systems• Monitored and evaluated the performance of new business processes and systems• Made recommendations for improvement after collating and analyzing feedback gotten after launch• Worked closely with the development team to gather requirements, define user stories, and ensure that technology solutions align with business objectives Show less

• 

  Spurt!

  Dec 2023 - Feb 2024

  People Operations Intern

  ● Conducted weekly check in sessions with other interns.● Compiled internal leaderboard daily and updated its worksheet bi-weekly.● Sent out reminders when necessary for team mates to observe / carry out necessary work culture.● Sent in task updates to team lead bi-weekly.● Was involved with some recruitment processes.● Created MOUs for some of the collaborative projects done with other organisations.