Krishn Murari Jha

Technical Lead

New Delhi, Delhi, India

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Timeline
About me
Technical Services Manager @ Fujitsu | Application & MultiCloud Services | Infrastructure Services | Ex-iYogi
Education
- HCL Career Development Center, Noida
  2007 - 2009
  HCL Certified Engineer A+, N+, MCSE, CCNA, Server+, Security+, RHCE 71%
- R.B.College, Dalsinghsarai, Samastipur
  2005 - 2007
  I.Sc. Physics, Chemistry, Maths 57%
  Activities and Societies: Active Volunteer of National Service Scheme and complete 2 live trainings camps to serve needy people. Active Volunteer of National Service Scheme and complete 2 live trainings camps to serve needy people.
- Vidyapati High School Mow Bazidpur South
  2004 - 2005
  10th Chemistry, Physics, Maths, Biology, History, Geography, Civics, Hindi, English etc. 67%
- Punjab Technical University, Jalandhar
  2009 - 2013
  Bachelor's of Information Technology Information Technology 1st Division
Experience
- IYogi
  Aug 2010 - Jun 2015
  Technical Lead
   Operating system installation. Update Windows Operating System. MS Outlook installation, configuration, backup and restore. Local and Network Printer installation and configuration. Anti-virus installation and update. Basic networking, map drive and data sharing. TCP / IP Configuration - Internet Maintenance. Remote desktop assistance. Basic Windows Firewall configuration. Sharing folder, device and printers. User profile backup and restore.
- Fujitsu
  Aug 2015 - now
  Managing 150+ resources and acting as bridge between Client and Technical teams to provide smooth Service Delivery. 13+ Years of experience in Infrastructure Management, Escalation Management, Application Support Coordinator, People Management, ITIL, Six Sigma, Continuous Service Improvement Managed team of 10-12 members supporting for Active Directory, Windows Servers like File, Print, DNS, DHCP, Messaging O365 & Exchange, Lotus Domino, Equitrac Printing Solution, Streamline Printing solution etc. SME for Windows Servers, Bladelogic Server Automation, Active Directory, Hyper-V, SCOM, BMC Patrol etc. Active Directory, Windows Servers, Hyper-V, VMware, ESXi, BSA, BMC Patrol, SCOM etc.
  - Technical Services Manager
    Jul 2022 - now
  - Technical Services Team Manager
    Jul 2019 - Jun 2022
  - Technical Service Engineer
    Jul 2017 - Jun 2019
  - Technical Consultant
    Aug 2015 - Jun 2017
Licenses & Certifications
- A Strengths-Based Approach to Managing Your Team
  LinkedIn
  Jun 2024
  View certificate
- Influence Skills for Leaders and Managers
  LinkedIn
  Jun 2024
  View certificate
- Resilience Strategies for Optimal Performance
  LinkedIn
  May 2024
  View certificate
- PMP® Certification Training Course
  Skillsoft
  Mar 2022
- Lean Six Sigma Yellow Belt
  Fujitsu
  Aug 2021
- Developing Cross-Cultural Intelligence
  LinkedIn
  Jan 2024
  View certificate
- Demonstrating Accountability as a Leader
  LinkedIn
  Jan 2024
  View certificate
- Google Project Management Foundation
  Coursera
  Mar 2023
- TOGAF® Certification Program
  Simplilearn
  Oct 2023
- Professional Networking and Influence
  LinkedIn
  Jan 2024
  View certificate
- Microsoft Certified: Azure Administrator Associate
  Microsoft
  May 2021
- Quality Champion : Practitioner
  Fujitsu
  Oct 2021
- French A1 & A2 Training
  Fujitsu
  Mar 2021
- Microsoft Certified Systems Engineer: Windows Server 2003 (MCSE)
  Microsoft
  Jan 2009
- ITIL V4 Foundation
  Skillsoft
  Jan 2022
Honors & Awards
- Awarded to Krishn Murari Jha
  Bronze Award Fujitsu May 2024 Fujitsu Bronze Award.
- Awarded to Krishn Murari Jha
  Certificate of Appreciation Fujitsu Oct 2022 Received appreciation post successful transition activities completion.
- Awarded to Krishn Murari Jha
  Star Bronze Award Fujitsu Mar 2022 Fujitsu Star Bronze Award.
- Awarded to Krishn Murari Jha
  Big Thank You Award Fujitsu Mar 2021
- Awarded to Krishn Murari Jha
  Big Thank You Award Fujitsu Sep 2020
- Awarded to Krishn Murari Jha
  Long Service Award Fujitsu Aug 2020 Long Service Award for 5 Years completion with Fujitsu.
- Awarded to Krishn Murari Jha
  Apex Award Winner Fujitsu Jul 2017 Apex Award Winner for FY-2016-17
- Awarded to Krishn Murari Jha
  CSAT Award iYogi Sep 2012 CSAT award for Q3-2012
Volunteer Experience
- GRIP CSR Member, Mentor, Career Counsellor, Motivation Speaker
  Issued by Fujitsu on Nov 2023
  Associated with Krishn Murari Jha