Jocelyn Field

Experience

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  Royal LePage Cumberland Realty

  Jun 2011 - Sept 2011

  Administrative Assistant

  Reported to the full-time Administrative Assistant, Broker and four realtors. Posted hundreds of for sale lots, commercial and residential properties on MLS.com, responsible for composing legal documents for lawyers and general office assistance and ensured confidentiality. Composed, mailed, and faxed legal documents to lawyers  Recorded transactions and banking deposits Responded and addressed upwards of 50 phone calls a day as well as upwards of 20 emails a day, and used problem-solving skills with clients and personnel  Trusted with running the office without supervision Improved filing system and computer by re-organizing all files and documents Show less

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  Sobey School of Business Deans Office

  Sept 2011 - Aug 2012

  Student Assistant

  Reported to the Assistant to the Dean of Commerce, and provided assistance to general office needs for the Sobey School of Business, 3500 Undergraduate Students, 400 Graduate students, MBA and EMBA, as well as all SSB faculty. Improved office environment by organizing files and documents while ensuring confidentiality Improving response time for work in the office by taking responsibility for extra documents and errands

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  Scotiabank

  Nov 2012 - Nov 2013

  Customer Support Representative

   Reported to the Manager of Customer Service Responsible for working in close partnership with the Branch sales team and to contribute to the overall success of the Branch by the processing and maintenance of Bank products and services, resolving customers’ service and maintenance related inquiries and directing sales opportunities to the appropriate sales officer by cold calling current clients. I was also responsible for fostering relationships of mutual trust and confidence with customers and other team members. Show less

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  Oxford Frozen Foods

  Apr 2013 - Apr 2014

  Human Resource Assistant

   Reported to the Human Resource Manager as well at the Director of HR.  Established new application protocols that increased interview applicant quality Served as a link between management and employees to resolve work-related problems  Built a new hiring system to find and retain qualified candidates and employees  Conducted interviews of applicants and chose successful ones for hire Directed orientation training and explained compensation, benefits guidelines and procedures to personnel Redesigned Employee Handbook to align with new legal and benefit changes Show less

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  RBC

  May 2014 - May 2015

  Client Advisor

  • Exceed sales goals by delivering a superior client service experience with confidentiality • Provided clients with professional and accurate advice by learning about their “Someday”.• Helped clients save time and money by improving their understanding of what RBC can offer them• Trusted with balancing and maintaining the cash and foreign currency of the Branch while opening and closing the bank daily.

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  Combined Insurance United States

  May 2015 - Jan 2018

  Sales Representative

  • Self Employed and self driven to achieve personal and team sales objectives and goals• Provide professional and excellent insurance advice all over Nova Scotia to families and Small Businesses by building strong relationships• Trained and managed a team of twelve successfully ranking second in Atlantic Canada in our Second Quarter. Exceeding in customer service by having attention to detail, extremely organized with a positive mental attitude

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  Amherst Nissan

  Oct 2017 - now

  Financial Services Manager