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Michaela Watson

Michaela Watson

Followers of Michaela Watson811 followers
location of Michaela WatsonCanberra, Australian Capital Territory, Australia

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  • Timeline

  • About me

    Senior Customer Success Manager at Ivanti

  • Education

    • Saint Clare's College, Griffith ACT

      1993 - 1997

    • University of Southern Queensland

      2010 - 2015
      Bachelor of Communication

  • Experience

    • EDS

      Jan 2000 - Jan 2005

      • Windows Server Engineer

        Jan 2002 - Jan 2005

      • Service Desk Analyst

        Jan 2000 - Aug 2002

    • UBS Investment Bank

      Jan 2005 - Jan 2006
      Exchange/Messaging Specialist

    • Department of Immigration and Citizenship

      Jan 2006 - Jan 2010

      • Change and Release Manager

        Jan 2008 - Jan 2010

      • Incident Manager

        Jan 2006 - Jan 2008

    • Department of Defence of Australia

      Jun 2011 - Jun 2012
      Continual Service Improvement Manager

    • Australian Government Department of Veterans'​ Affairs

      Jul 2012 - Apr 2017
      Director, ICT Service Delivery

    • Datacom

      May 2017 - Aug 2019
      Service Delivery Manager

    • Vision-Box

      Aug 2019 - Dec 2021
      Service Delivery Manager

    • Ivanti Australia

      Jan 2022 - now
      Senior Customer Success Manager

  • Licenses & Certifications

    • ITIL Foundations V3

    • Prince2

    • Mobileiron Account Executive Fundamentals

      Ivanti
      Jan 2022