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Victoria Brown

Victoria Brown

Office Assistant

Followers of Victoria Brown928 followers
location of Victoria BrownAtlanta, Georgia, United States

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  • Timeline

  • About me

    Social Media Manager @ Blackgirlgamers | Analyst @ Instacart | Integrated Marketing Strategist

  • Education

    • Georgia State University

      -
      Bachelor of Science - BS Economics

      Activities and Societies: President of Collegiate Entrepreneurs Organization, Student Alumni Association

  • Experience

    • Georgia State University

      Jan 2016 - Apr 2017
      Office Assistant

    • Clayton County Board of Commissioners

      Apr 2017 - Mar 2018
      Criminal Clerk Supervisor

    • The Home Depot

      May 2018 - Aug 2021

      • Forecasting business trends and analyzing data through BI solutions such as Tableau and Microsoft Excel Pivot Tables to increase productivity and leadership strategies for business operations as well as execute daily objectives for all lines of businesses • Understanding how to fix technical issues and develop solutions within all reporting • Communicating and partnering with leadership and multiple departments to deliver solutions for complex business problems and implementing workflow actions for all teams by targeting technical and operations performance • Project managing over $200 million worth of customer projects through intraday workflow and prioritizing tasks to meet business needs through Tableau, Visio, Excel, Salesforce, Avaya CMS, adhoc queries, and SQL Show less • Brought in over $5.2 million of new customer projects into the installation department within 4 months and documenting the history of expectations and training tutorials through presentable format for new hires and leadership meetings• Project managing over $2 million of installation projects on a weekly basis for multiple branches and prioritizing tasks to meet business needs through analytical tracking in Excel Pivot tables and Workflow• Proactively driving business strategies with all daily activities involving the execution of business solutions while building relationships with multiple departments, external customers, HDHS field team, leadership, third party vendors Show less

      • Workforce Analyst

        Jan 2019 - Aug 2021

      • Project Manager

        Mar 2018 - Jan 2019

      • Store Operations Intern

        May 2018 - Aug 2018

    • Contra_Viction

      Aug 2018 - now
      Founder

      • Successfully spearhead marketing campaigns and curate high-quality original content on social media platforms and live audience platforms (YouTube, Twitch, Facebook Gaming)• Responsible for partnering with brands to turn consumer insights and analytics into actionable implications and creative solutions, and collaborate with other teams to align campaign priorities from idea to campaign launch. • Conducting quantitative research and comparative testing for video game developers and talent (social influencers) to identify and determine what consumers want to watch, play, and use, then apply those recommendations to said product or campaign to impact the end goal (more video game sales, increase in merchandise sales, increase in engagement or following, etc.)• Specialties: Video editing, video production, social media strategy, brand consulting, editorial writing, talent sourcing, CRM management, prioritization, resource management, and conducting technical test and analysis for websites and live streams, and content strategy. Show less

    • Tom's Hardware

      May 2021 - Aug 2021
      Freelance Technical Writer

      Produce articles and video reviews related to retro gaming and modern technology. Specialty: Video editing, social media strategy, writing, conducting technical tests and analysis, and providing quality reviews from brainstorming to publishing.

    • Black Girl Gamers

      Aug 2021 - now
      Social Media Manager

      Brands I've worked with: NFL, Anastasia Beverly Hills, Warner Bros, DC Comics, Benefit Cosmetics, XBOX, JBL

    • Instacart

      Aug 2021 - now

      Execute plans based on data implications and business trends, mitigate incidents and deviations, conduct investigations of root causes and provide feedback to cross-functional partners. We utilize forecast data and daily automation efforts to reduce contact rates without major disruptions to our services.

      • Incident Ops Analyst

        Jan 2024 - now

      • Workforce Intraday Analyst

        Aug 2021 - Jan 2024

    • Interabang Entertainment

      Aug 2021 - Feb 2023
      Community Manager

      Current game title in development: Jay and Silent Bob Chronic Blunt Punch

    • Media Indie Exchange

      Aug 2021 - Feb 2023
      Community Manager

      Game Publishers and brands I've worked with: Steam, Raw Fury, Wired Productions, SEGA, Modern Wolf, Wholesome Games, Playstation, Xbox, Neon Doctrine, HeadUp Games, Intel. (the list is long)

  • Licenses & Certifications