
Eugene Lee
Operational Diver

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About me
Driving Loyalty & User Growth | xGrab
Education

Singapore Management University
2013 - 2017Bachelor of Business Administration (BBA) Marketing/Marketing Management, General
Singapore Management University
2013 - 2017Marketing/Marketing Management, General
Experience

Naval Diving Unit
Mar 2011 - Jan 2013Operational Diver- Responded to emergency operations with the use of various underwater apparatus and tools- Trained and managed incoming batches of 24 national service full-time divers, imparting knowledge in the usage of different diving equipment.- Oversee administrative matters of over 80 national servicemen.

GPA Engineering Corporation Pte Ltd
Jan 2013 - Jul 2013Sales Executive- Analyzed new market segments and provided customers with competitive quotations and solutions, successfully increasing sales revenue for the company.- Coordinated and responded to customer enquiries by assisting them in building project solutions, measurably improving customer satisfaction- Established a stronger pipeline of clientele for the company by meeting more than 70 new potential customers during his time in the company

Rewardz Private Limited
May 2015 - Jul 2015Marketing Operations Specialist- Solicitation and Negotiation with Merchants- Planning and preparing presentations- Executing the development of marketing literature (flyers, brochures)- Implement efficient promotional actions to recruit new members and increase the database (lucky draws, contests, online ads, flyers etc)- Daily management of Rewardz FB and social networks- Driving traffic to the website and enhance brand awareness- Copywriting and visual editing for websites and marketing collaterals, press kits, EDM- Upload of information to portal for merchants- Merchant Campaigns- Event Organization for clients and merchants Show less

SMU - Singapore Management University
Aug 2015 - Dec 2015Teaching Assistant (Marketing Research)- Assisted the professor in conducting seminars- Mentoring and giving consultations to students

Rewardz
May 2017 - Jan 2021- Oversees all partnership activities and management of rewards content in the platform, leading to a 400% increase of in-app transaction from FY2018 to FY2019.- Provide strategic direction for a team of Business Development Managers and aligned partnership goals with more than 200 external brands across 13 countries.- Paved the way for partnership revenue-generating possibilities by brainstorming and spearheading special projects with the management and technology team. - Led a team of operations executives to continuously improve daily operations, resulting in a reduction of business expenses from operational inefficiencies. Show less
Head Of Regional Partnerships & Operations
Jan 2019 - Jan 2021Regional Partnerships & Business Development
May 2017 - Dec 2018

Grab
Feb 2021 - Dec 2024- Managed a high performing team of regional sales leads, country sales leads and salessupport executives to grow the GrabGifts business- Set, tracked and achieved ambitious growth targets across 4 channels: Direct Sales, Channel Sales, In-app and Web.- Overhauled operations to streamline the sales process across every market, enhancing efficiency and productivity across the different commercial and sales teams.- Led the strategic direction of GrabGifts, aligning with Grab's overall vision and each country commercial lead's direction for their respective markets. Show less - Led a team of 6 Channel Partnership Managers and Partner Support Executives to expand the channel business of GrabGifts in 5 countries- Launched GrabGifts Certified Partner Program to drive sales, improve operations structure, and govern how we manage our channel partners.- Business decision maker for strategic product developments of GrabGifts such as the launch of our universal voucher and API fulfilment capabilities.- Created and facilitated localized sales training for our teams in all local markets by working closely with the sales enablement team to redefine our training programs Show less
Regional Business Manager, GrabGifts
Apr 2024 - Dec 2024Regional Business Lead, GrabGifts
Sept 2023 - Mar 2024Regional Lead - Channel Partners, Grab For Business
Apr 2022 - Sept 2023Commercial Manager, Grab for Business (GrabGifts)
Feb 2021 - Mar 2022

WorldQuant
Jan 2025 - nowStrategy and Operations Head, WorldQuant BRAIN
Licenses & Certifications
- View certificate

Becoming an Ally to All
LinkedInOct 2021 - View certificate

Business-to-Business Sales
LinkedInNov 2021 - View certificate

Crafting Questions to Make Better Decisions
LinkedInDec 2021 - View certificate

Speaking Confidently and Effectively
LinkedInOct 2021 - View certificate

Sales: Closing Strategies
LinkedInSept 2021 - View certificate

Improving Your Thinking
LinkedInNov 2021 - View certificate

Leading When You're Not in Charge
LinkedInJan 2022 - View certificate

Excel Spreadsheet Design: Extreme Makeover
LinkedInOct 2021 - View certificate

The Persuasion Code: The Neuroscience of Sales
LinkedInSept 2021 - View certificate

Sales Channel Management
LinkedInOct 2021
Volunteer Experience
Project Leader
Issued by Project Safe Haven on Nov 2013
Associated with Eugene LeeLogistics Executive
Issued by Project SPIN 3 on Aug 2013
Associated with Eugene Lee
Languages
- chChinese
- caCantonese
- enEnglish
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