Donna Win

Experience

• 

  Vietnamese Students'​ Association (VSA) NSW

  Jan 2017 - Mar 2020

  Sharing and giving students of NSW amazing opportunities to embrace Vietnamese culture through leadership programs, volunteer work, charity dinners and more since university started.I am in charge of budgeting all events throughout the year and keeping the financial documents in place.Key Responsibilities- Maintaining and documenting inflow and outflow of the account- Organising influential events throughout the year by communicating and delegating tasks to interested members- Mentoring PRs in the VSA team of major projects and high school students on what engineering in university is likePortfolios I am mentoring for:- Accounts Director- IT/Website DirectorAchievements- Raised over $5000 for Whitelion at the Annual Charity Dinner 2018- Raised over $9000 for Beyond Blue at the Annual Charity Dinner 2017- Introduced long term sponsorship with investment company Yesdac to provide discounts for university students Show less

  • State Treasurer

    Dec 2018 - Mar 2020

  • General Director

    Jan 2017 - Dec 2018
• 

  SnowPak

  Dec 2017 - Apr 2019

  Online Marketing and Customer Support Analyst

  At SnowPak, I refined the skills I have learnt from doing a summer internship with them and jumped into deeper skills of marketing for another year. I am taught closely by proven entrepreneurs Adam Dong, Mark Liang and their effective team who understand the online marketing game. The skills I have gained from working with SnowPak include:- SEO (Search Engine Optimization) marketing including link building,outreaching, content writing and more- Content marketing by updating, researching and organising accurate data online- Managed and tested websites for bugs and would clearly communicate issues to the IT team- Emailing wholesalers raising issues appropriately- Social media posts with Instagram and Facebook to increase views of our product- Quality Assurance- Ownership of helping customers directly online through Live Chat- Ownership of fulfilling customer orders via third-party online portalsI am in charge of keeping one of SnowPak's most important pages up to date. This page included information on the most recent and past opening and closing dates of over 200 ski resorts around the world. This ensured that our company delivered the best content to our audience. My work involved accurate and extensive data collecting where as a result, the page accounts for more than 50% of SnowPak's total traffic. The page currently has a total of 47 Facebook and 2 Pinterest shares from the America and Australia domains but these numbers will continue to grow!Achievements▪ High satisfaction rate from customers on Live Chat▪ Maintained dynamic information on numerous pages which ranks on the first page of Google due to efficient organisation and testing Show less

• 

  Micropace Pty Ltd

  Apr 2019 - Sept 2023

  Product Development Engineer
• 

  University of Sydney

  Mar 2021 - Jun 2022

  Tutor

  BMET3660 Biomanufacturing TutorWith the knowledge and experience in the biomedical field, I am glad to have passed it down to undergraduates coherently as a tutor in my final year and post graduation of university.

• 

  Cochlear

  Oct 2023 - now

  Senior Product V&V Engineer