Vaishali Kharkwal

Experience

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  Hinduja Tech Limited

  Feb 2022 - Dec 2022

  IT Associate Consultant

  ▪ Implementation, Training, handholding & Technical Support on SAP HANA, CRM & DBM for Sales, Service, Spares & Mobility modules.▪ Completed 30 full Rollouts (lifecycle) SD (SALES / SERVICE & PARTS) implementations On Ashok Leyland authorize dealer Outlets.▪ Responsible for the successful configuration and implementation of client’s SAP SD modules, including providing functional expertise, hands-on delivery, customization, guidance, presentation, and instruction on SAP products.▪ Direct point of contact with client for troubleshooting on strategy relative to modules: investigate, analyze, solve software problems and map client business requirements, Creating Cutover, processes and objectives, and develop necessary product modifications to satisfy client’s needs.▪ Establishment of dealer/distributor's IT guidelines according to Ashok Leyland Ltd. (Network Development) recommendation.▪ Configured new events, actions and subsequent required setup.▪ Configured action matrices and events ▪ Defined new order types for order header and splits.▪ Designed service contract process, PDI process.▪ Enabled end to end warranty process that meet various types of claims for sale ,aftersales and parts▪ Worked on idocs to send send all approved claim details to the OEM system for credit memo creation▪ Entirely automated aftersales process starting from gate in to the closer of repair orders with integration with RFID readers, EPC portals etc.▪ Designed claim approval process based on the claimed amounts and claim types.▪ Functional specification document and business requirement documents preparation.▪ Interaction with client for requirement gathering. Show less

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  HDFC ERGO General Insurance

  Jan 2023 - Mar 2023

  Associate

  Results-driven and detail-oriented Associate with a strong background in [industry, e.g., finance, marketing, retail, etc.]. Passionate about delivering high-quality work, collaborating with teams, and driving efficiency in [specific area, e.g., client relations, project management, sales, etc.]. Skilled in [mention key skills, e.g., data analysis, customer service, problem-solving], with a proven ability to adapt and thrive in dynamic environments.Committed to continuous learning and professional growth, I leverage my expertise to contribute meaningfully to team success and business objectives. Excited to connect with like-minded professionals and explore new opportunities for innovation and impact. Show less